85 Reviews
Write a Review85 Reviews of Michael Monteleone
October 31, 2019
Excellent experience all around. All of the employees that I met or dealt with at the dealership were very courteous, professional, and helpful. I dealt most especially with Wael "Mic All of the employees that I met or dealt with at the dealership were very courteous, professional, and helpful. I dealt most especially with Wael "Michael" Youssef in walking through the purchase transaction and he in particular couldn't have been more responsive and helpful throughout the entire transaction. His responses were very timely and informative and it was a pleasure to have purchased the vehicle at BMW of Freehold with Mike's engagement in the process. More
Other Employees Tagged: Wael "Mike" Youssef , Maryjo Pirrella
October 20, 2019
Exceptional customer experience Mark made the purchase of our first BMW painless and memorable. He made sure we felt comfortable throughout the process and offered his experience to Mark made the purchase of our first BMW painless and memorable. He made sure we felt comfortable throughout the process and offered his experience to help us understand what we were buying. Best of all, we never felt pressured and got a great deal. More
Other Employees Tagged: Mark Vicens
September 05, 2019
No Hassle, great to work with! I have worked with Maria on all 4 of my vehicles. She is quick to respond and we usually can get a deal done via email in a day or two. She is court I have worked with Maria on all 4 of my vehicles. She is quick to respond and we usually can get a deal done via email in a day or two. She is courteous and definitely my go to person if I have any issues. If she can't help me she will connect me with the right individual. I have been doing business with BMW of freehold for the past 17 years and they are truly professional! More
Other Employees Tagged: Maria Shouldice , William Lauer, Jessica Villamena
August 23, 2019
Mark hit my Marks Just purchased my dream car a X3 M40 from Mark and it was a great experience. Mark has changed my view about purchasing a car from a dealer and I high Just purchased my dream car a X3 M40 from Mark and it was a great experience. Mark has changed my view about purchasing a car from a dealer and I highly recommend him. More
Other Employees Tagged: Danny Claro, Mark Vicens , Erika Casalaspro
July 18, 2019
Great experience We were very happy with our experience at this dealership. We were free to browse the cars without pressure and the negotiations were surprisingly not We were very happy with our experience at this dealership. We were free to browse the cars without pressure and the negotiations were surprisingly not stressful. Purchase went smooth and well coordinated. Our sales rep Mike Youssef was great! Overall, a good experience. More
Other Employees Tagged: Michael Youssef
July 18, 2019
A very nice experience Call me crazy, I brought my 3 year old daughter with me to buy an X3. I was not sure what I wanted I just knew I wanted out of my old car. Mike Yousse Call me crazy, I brought my 3 year old daughter with me to buy an X3. I was not sure what I wanted I just knew I wanted out of my old car. Mike Youssef was great to deal with. Mike found the car for me that I had no idea I was looking for. I love my car and enjoy driving it every second. It was a no pressure experience! I recommend Mike and Freehold BMW to all! Enjoy! Mike in finance was great as well :) More
Other Employees Tagged: Mike Youssef
July 03, 2019
Great experience with Mike Yousseff to get our new car. This is my 3rd lease at this dealership. Been there again to get the new X5 and wasn't disappointed by the experience. Mike Yousseff took good care of This is my 3rd lease at this dealership. Been there again to get the new X5 and wasn't disappointed by the experience. Mike Yousseff took good care of us from showing us the car, test driving it, and walking us through the different lease or buying scenarios. We made an informed decision and the application process was surprisingly short and effortless. We were at the dealership about an hour only and dropped the old car and rolled away in the new one. Mike followed up on all contractual aspects to make sure closing would go fast and overall I would absolutely recommend him to whomever seeks buying or leasing a new BMW at BMW of Freehold. More
Other Employees Tagged: Dori Dado , Mike Yousseff
January 28, 2019
Great Experience From A (Amy) To C (Chris) When purchasing my Pre Owned 2014 X5 Amy was very attentive and picked up all my calls immediately. Chris Fash the Client Advisor then explained ever When purchasing my Pre Owned 2014 X5 Amy was very attentive and picked up all my calls immediately. Chris Fash the Client Advisor then explained everything clearly and accurately. Great Team Work Delivering Customer Happiness! More
Other Employees Tagged: Chris Fash, Amy Nolan
January 23, 2019
Great service Friendly and helpful. They were very patient with all the work that has to be done. Will be back to work with them in the future! Friendly and helpful. They were very patient with all the work that has to be done. Will be back to work with them in the future! More
Other Employees Tagged: Stephen Semo
January 16, 2019
Class Act The salesman, Richard, the manager, Danny and the finance manager, Michael made my experience very enjoyable. The level of professionalism, friendlin The salesman, Richard, the manager, Danny and the finance manager, Michael made my experience very enjoyable. The level of professionalism, friendliness and competency was a testament to the overall attention to detail that makes the BMW experience unique. More
Other Employees Tagged: Richard Henriquez, Danny Claro