Michael O'Hare | Page 20

DCH Wappingers Falls Toyota responded

Jonchri: I am grateful that Michael O’Hare was able to make your experience at our dealership pleasant and pressure-free. Thank you for taking the time to share your experience. I greatly appreciate you taking the time to write this wonderful review praising our dealership and staff. I hope that we continue satisfying all you automotive needs and have a customer and friend for life. Welcome to the DCH family! On behalf of Michael and all of us here at DCH Wappingers Falls Toyota, we hope you will enjoy your new car and drive safely! -Lee Burns, General Manager.

DCH Wappingers Falls Toyota responded

Flower63, Thank you much for taking the time to write this 5-star review about your experience with MJ Herring and Michael O’Hare here at DCH Wappingers Falls Toyota. It is great to hear that this is your second time coming to our dealership to purchase a vehicle. We appreciate your loyalty and we look forward to continuing our great relationship! On behalf of MJ Herring, Michael O’Hare and all of us at DCH Wappingers Falls Toyota, enjoy your new ride. -Lee Burns, General Manager.

DCH Wappingers Falls Toyota responded

NF2011: We appreciate this fantastic review. We're glad you found your time with us to be both informative and comfortable...we try to keep things low-key and friendly here. It sounds like you finished your day with a brand new unexpected addition in your driveway that evening! Sometimes, it's just meant to be...especially when you have all the information to make an informed decision...and it sounds like the Highlander was meant for you! On behalf of Michael O'Hare, Bobby Pucher and all of us here at DCH Wappingers Falls Toyota, enjoy that beautiful new Highlander- Lee Burns, General Manager

DCH Wappingers Falls Toyota responded

CarrieML: Thanks for this great review! We're happy to hear that you enjoyed your experience with us and we hope you'll feel comfortable enough to recommend us to friends and family. Our "Hassle-free" process is the opposite of a gimmick, allowing our customers to avoid the haggle of back-and-forth negotiating to arrive at a fair price. We cut straight to the fair price and ensure that you have all the information you need to make an informed decision. We hope you're enjoying your new vehicle. On behalf of Michael O'Hare, Pinkal Patel and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager

DCH Wappingers Falls Toyota responded

MatthewKelly: Thank you for this outstanding review. We're glad we've been able to provide a consistent, enjoyable experience each of the four times you've purchased from us. I do believe we've got our "Hassle-Free" process down to an exact science! There's nothing more important to a company's reputation than its customer feedback and we're proud of the reviews we've received here. We're happy you were able to add your voice to the many others on this site and we will strive to continue with our excellent customer service. On behalf of Michael O'Hare, Pinkal Patel, Ron Wilson and all of us at DCH Wappingers Falls Toyota, enjoy that new ride- Lee Burns, General Manager