Michael Ramos
Michael Ramos at Walter's Mercedes-Benz of Riverside

Michael Ramos | Page 3

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

4.9
112 Reviews
4.9

112 Reviews

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112 Reviews of Michael Ramos

November 17, 2023

Dealership Rating
Employee Rating

Michael Ramos was an excellent rep. He was very personable and explained services in a way that was easy to understand. More

by tamaraemoore06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Walter's Mercedes-Benz of Riverside responded

Tamara, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are thrilled to know that he was very personable and explained all of the services in a way that was easy to understand for you. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 12, 2023

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Employee Rating

Micheal Ramos treated me like I was part of his family very welcoming & professional, will recommend him to everyone More

by Edmundo Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2023

Walter's Mercedes-Benz of Riverside responded

Edmundo, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Michael's efforts could meet your satisfaction! We are pleased to know that he was very welcoming and professional. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 09, 2023

Dealership Rating
Employee Rating

Best customer service, everyone gos over and beyond to give the best service and treat you like family More

by arturo_rodriguez68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Walter's Mercedes-Benz of Riverside responded

We are grateful for you leaving us this phenomenal review! We are glad to hear that our team took great care of you and could provide you with thorough and efficient service. We are thrilled to know that they went above and beyond for you. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

October 05, 2023

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Employee Rating

Excellent customer service. Michael Ramos, the service advisor, always returns the calls and is always on top of things. More

by Azucena Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2023

Walter's Mercedes-Benz of Riverside responded

Azucena, We greatly appreciate you for leaving Michael this marvelous review! We are happy to hear that Michael took amazing care of you and your automotive needs. We are delighted to know that he always returned your calls and was on top of things. Please drive safely and do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 28, 2023

Dealership Rating
Employee Rating

I took my car for brake job. They treated me very respectful and prudent. Walters provided me a rental car. More

by Shohreh
Service Price Transparency
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Recommend Dealer
Yes
Sep 29, 2023

Walter's Mercedes-Benz of Riverside responded

Shoreh, Thank you so much for leaving us this 5 star review! We are glad to hear that Michael took great care of you and your automotive needs. We are pleased to hear he was very respectful and treated you right. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 26, 2023

Dealership Rating
Employee Rating

Great Service! Everyone was helpful and went above and beyond what was expected. Especially, Advisor Michael Ramos More

by joegarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Walter's Mercedes-Benz of Riverside responded

Joegarza, Thank you so much for leaving Michael this positive review! We are glad to hear that Michael took great care of you and your automotive needs. We are pleased to hear that Michael and our entire team was helpful and went above and beyond to meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 26, 2023

Dealership Rating
Employee Rating

My experience with this dealership has always been favorable. This has been my second experience with Michael Ramos and he has always been friendly, polite, respectful and knowledgeable. More

by arut
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 27, 2023

Walter's Mercedes-Benz of Riverside responded

Arut, We greatly appreciate you for taking the time to leave Michael this positive review! We are glad to hear that Michael consistently takes great care of you and your automotive needs. We are pleased to know that he is always friendly, polite, knowledgeable and respectful every time you are here. We appreciate your continued business. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 25, 2023

Dealership Rating
Employee Rating

Michael Ramos is the best advisor at Walters. He’s very kind humble and a people person to his customers. 10/10 customer service. More

by Lady D
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2023

Walter's Mercedes-Benz of Riverside responded

Lady D, We greatly appreciate you for leaving Michael this positive review! We are glad to hear that Michael provided you with great customer service and was very kind and humble to you during your visit here at Walter's Mercedes-Benz of Riverside. If there is ever anything more that we may help you with please do not hesitate to let us know. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

Dealership Rating
Employee Rating

Mike Ramos has exceptional customer service! Ana from car loaner services does also! They are part of the reason I return to Walter’s! More

by acheval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 14, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you for your positive review! We are so glad that Mike and Ana could provide you with 5-star service. They will be honored to know how confident you are in their efforts. We hope that you continue to choose us here at Walter's Mercedes-Benz of Riverside for your future automotive needs! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

September 13, 2023

Dealership Rating
Employee Rating

Trustworthy and dependable. I had the opportunity of working Michael Ramirez . He was very knowledgeable. More

by Veronica
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Ramirez

Sep 14, 2023

Walter's Mercedes-Benz of Riverside responded

Veronica, Thank you for leaving us this 5-star rating! We are glad that Michael took great care of you. He will be delighted to hear of your kind words. If there is ever anything more that he and the rest of the team here at Walter's Mercedes-Benz of Riverside may help you with, please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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