Michael Torres

I brought my car in for tire pressure problem. Mike found the nail and patched it up in no time. I was able to drive to work on time. Thank you Mike. Mike found the nail and patched it up in no time. I was able to drive to work on time. Thank you Mike. More

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This dealership and all of its employees are a first-class group and go out of their ear to help first-class group and go out of their ear to help More

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Thus dealership used to be great. Until one works with the service manager: Michael Torres. He is hot tempered. Would not permit one who has a car in the service center speak to anyon Until one works with the service manager: Michael Torres. He is hot tempered. Would not permit one who has a car in the service center speak to anyone else but him. And ontop of that while one's mother has a medical procedure. They will go to such lengths to illegal trespass into a garage (without warning) when promised to trade vehicles. They will steal one's car loaner by trespassing. And go back against their word to drop off one's vehcile [ which still does not have warranty repairs fulfilled. Noticed less then 24 hours after a high jacking car situation?] I go to church. I've been to and from dealerships at leave 22+ years of my life. If my grandfather was alive he would stand for such unprofessionalizism. Also tustin mazda service no longer cares about the customer. Their needs. Their needs with their car to be repaired under warranty. I'm under 15k in total mileage. Started going to this location around two years ago. Yes Elle can be helpful. But I feel bad for her having to clean up Michael Torres mess. Work with anyone but Michael Torres- he will not fix one's vehicle NO. MATTER. WHAT. I currently have my vehicle. It's unsafe to drive after it going to this service center. Anything warranty related will not be fixed (current day). More

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I called this dealer first thing in the morning and brought my car in to have a look at the check engine light. From the person on the phone to the person talking the car in, everyone was very professi brought my car in to have a look at the check engine light. From the person on the phone to the person talking the car in, everyone was very professional. I dealt with Mike and he delivered on what he promised. I'd recommend him and this dealer. More

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Great service. Friendly and helpful service personnel and nice atmosphere. Vehicle service was done on time. Damian was very helpful. Friendly and helpful service personnel and nice atmosphere. Vehicle service was done on time. Damian was very helpful. More

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Excellent dealership, great timely service, and very professional, you can get coffee, water, wifi, and they offer ice cream or sandwiches sometimes, overall excellent service and would definitely recom professional, you can get coffee, water, wifi, and they offer ice cream or sandwiches sometimes, overall excellent service and would definitely recommend them More

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The warm welcoming atmosphere & clear communication is the major key in trust I have with this dealership the major key in trust I have with this dealership More

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This dealership puts the customer first. They are way better than any dealership I have ever come across. They are way better than any dealership I have ever come across. More

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So disappointed in their service. Had the same problem for two years - but it never was fixed. Once it came off warranty they wanted $60 to repair it. Don't both taking your car he Had the same problem for two years - but it never was fixed. Once it came off warranty they wanted $60 to repair it. Don't both taking your car here - they are all about service charges. More

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Service team is great, everyone’s very welcoming, helpful, and attentive. I drive all the way down from Corona just because I trust them, and really appreciate the work they do. helpful, and attentive. I drive all the way down from Corona just because I trust them, and really appreciate the work they do. More

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