Michael "Van" Nocker | Page 2

Kept stringing this out so they could charge a higher price my first quote was $900 then $1600.00 then $3000.00 they saw a way to make extra money and they did plus kept acting like it was taking more ho price my first quote was $900 then $1600.00 then $3000.00 they saw a way to make extra money and they did plus kept acting like it was taking more hours easy to say when the owner is not there to observe I know the mechanic did not spend all day every day my car was there working on it my car was there for a month you guys just wanted more money and when I got the car on the way home check engine light came back on after I spent $3000.00 smh crazy man You guys charge like that because you are the only ones that work on crossfires thats the only way I would recommend your service cannot go anywhere else you have a monopoly on crossfire services. More

by JEFFERYALEXANDER24 Verified Customer Verified Customer

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Awesome thoughtful caring always thinking of the customer professional clean snacks provided service department excellent staff awesome professional clean snacks provided service department excellent staff awesome More

by emily.punch Verified Customer Verified Customer

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Van is the man! He made something as simple as an oil change a pleasant experience. The process was explained and my Jeep was ready in a timely manner. He made something as simple as an oil change a pleasant experience. The process was explained and my Jeep was ready in a timely manner. More

by ernieanddeb Verified Customer Verified Customer

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It was good, they did the work in a timely and effective fashion the end fashion the end More

by skellstromwork Verified Customer Verified Customer

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Very clean, Organized, Very Helpful, and Super Friendly. I always enjoy seeing the cars on the showroom floor. Been to another dealership in Charlotte not even close to the Gastonia Dralership. At Gastonia I always enjoy seeing the cars on the showroom floor. Been to another dealership in Charlotte not even close to the Gastonia Dralership. At Gastonia I feel as if I'm family More

by barnettrandy2 Verified Customer Verified Customer

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WORST service experience- ever! They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, o They will gouge you, charge unnecessary fees, not fix what you came there for, add on items you don’t need and use a coupon to get you in the door, only to tag on the $50 to your bill in miscellaneous shop fees!!! Management doesn’t care either, don’t bother them with you facts and poor customer experience!? STAT AWAY, no one charges that MUCH and most if not all dealers are more honest and professional!!! More

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Courtesy at it's best. Service at it's best. Quality of work at it's best. They go out of their way to take care of you. Service at it's best. Quality of work at it's best. They go out of their way to take care of you. More

by dkschuette12 Verified Customer Verified Customer

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My car took a while to get fix but the loaner process was very easy. Everyone was nice & as always Hailey is the best. Whatever I need she work with me. I’m a satisfied customer & that’s why I’ll always go t very easy. Everyone was nice & as always Hailey is the best. Whatever I need she work with me. I’m a satisfied customer & that’s why I’ll always go to Gastonia Chrysler Dodge Jeep Ram. More

by tabithajames88 Verified Customer Verified Customer

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Timely service, shop fees are quite high, rotated the tires but did not balance them afterwards. tires but did not balance them afterwards. More

by INFO@GREGBLACKMOUTHPIECES.COM Verified Customer Verified Customer

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Great experience, very accommodating, and prompt communication from Service Advisor Van and the entire Gastonia Jeep team! communication from Service Advisor Van and the entire Gastonia Jeep team! More

by jdkoon522 Verified Customer Verified Customer

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