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Michael Wengert
Refer Me
80 Reviews
Love people and Love to help all our valued clients. I believe that we are partners with our community
Read moreDealership Experience
7 yrs, 8 mos
Industry Experience
7 yrs, 8 mos
Languages Spoken
English
80 Reviews
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80 Reviews of Michael Wengert
July 18, 2023
They will steal your info and run your credit without you permission. Run. Be careful permission. Run. Be careful More
by None of your business
Verified CustomerOther Employees Tagged: Sonny Asaad, Eddie Gonzalez, Hernan Garay, GLADYS GARCIA
Helpful 
June 01, 2023
Always kind and respectful, they always show their concern in the event of any issues that have come along the way if owning a Toyota. We are happy and proud to say we our confident in the purchase we concern in the event of any issues that have come along the way if owning a Toyota. We are happy and proud to say we our confident in the purchase we made with Toyota of Lancaster. More
by dustindavila
Other Employees Tagged: Kelly Adcock, Sean Preston, Hernan Garay, Emma Watson
May 12, 2023
Took in our 2022 Toyota Highlander Hybrid because the driver side mirror shakes. They replaced it with a new one. The new mirror was worse than the old one. Then the door lock stopped working, they forgo driver side mirror shakes. They replaced it with a new one. The new mirror was worse than the old one. Then the door lock stopped working, they forgot to attach it when they put the door panel back on. So I had to make another appointment for them to fix it and check the new mirror. Sure I'll take another day off. Took it in, they fixed the door lock but now it makes a clicking noise when unlocked which they said was normal even though it didn't make that noise before. Then they said they would have to order another mirror and would call me in a few days once the part was in. So a week goes by with no call so I called them and yep they had the part in, probably by the next day. So I took another day off to take the Highlander in, waited close to 2 hrs but worth it right? Nope the new mirror shakes too. But at least Eduardo Jimenez told me about it instead of seeing it once I drove away. So apparently there's nothing they can do, it's up to the manufacturer to fix it and do a recall. To top it off this isn't the only issue with the vehicle. When driving you can hear wind noise which gets louder the faster you drive, so when you're on the freeway it sounds like you're in a wind tunnel. Horrible right? It doesn't take a genius to figure out it's the weather rubber seals but they won't change them and we can't do it ourselves because it would void the warranty. These issues were from the beginning so we've been dealing with different dealerships for over a year now. You would think that Toyota would have better customer support and get it fixed, I mean it's a new vehicle and not a cheap costing vehicle either. It would be nice if Toyota just cared about their customers. All we get is the run around and the only outcome has been our time, the time we take off of work, the gas we spent taking it to different dealerships, the hours we wait, all for nothing. This is our fourth Toyota vehicle and will be our last. We just bought another vehicle but we went with Honda because of all the issues we've had with Toyota. Wished we had gone with Honda from the beginning. More
by heytheredelilah3329
Other Employees Tagged: Geoff Yeager, Eddie Alvarez, Jacob Asaad, Sonny Asaad, GLADYS GARCIA , Elaina Ascencio
April 17, 2023
I walked in to Toyota not knowing whether I would leave with a new vehicle. But, I was greeted by Frank and he helped me out. I ended up leaving with a new vehicle!!! I appreciate the help from all the peo with a new vehicle. But, I was greeted by Frank and he helped me out. I ended up leaving with a new vehicle!!! I appreciate the help from all the people that helped make it an easy transition!!! I would definitely recommend this dealer to friends and family!! Thank you Frank and Toyota associates for your help!! More
by Romerofah9
Other Employees Tagged: Raed Alzrigat , Frank Marentes
April 16, 2023
No shuttle service with claims that it is due to COVID. This is false as COVID is no longer a local concern and no one at the dealership is wearing a mask. It is only an excuse to save a quick buck at the This is false as COVID is no longer a local concern and no one at the dealership is wearing a mask. It is only an excuse to save a quick buck at the expense of high customer satisfaction. Many other Toyota dealerships in the area offer shuttle service for those servicing their vehicle. More
by execujetv12
Other Employees Tagged: Geoff Yeager, Jacob Asaad, Sonny Asaad, Kiara Santos, GLADYS GARCIA , Elaina Ascencio
March 01, 2023
I had a wonderful experience purchasing my first car here at Toyota. Omar was very thorough and knowledgeable throughout the entire process which made it stress-free and pleasant. I found the exact car I wan at Toyota. Omar was very thorough and knowledgeable throughout the entire process which made it stress-free and pleasant. I found the exact car I wanted at a fair price with excellent customer service. I highly recommend this dealership! :) More
by earamirez1127
Other Employees Tagged: Emma Watson, Omar Dirky
February 18, 2023
Omar was Super helpful, informative, and patient. He helped me find the car that i love and do what he can for you. He helped me find the car that i love and do what he can for you. More
by Shmor
Other Employees Tagged: Omar Dirky
February 14, 2023
Amazing example. I got a beautiful car. I could not be happier with the service. I got a beautiful car. I could not be happier with the service. More
by kristinamwengert
Other Employees Tagged: Raed Alzrigat
December 09, 2022
Service was good, got to the service earlier than my appointment and they were ok to do service to my car. appointment and they were ok to do service to my car. More
by gbenites123
Other Employees Tagged: Geoff Yeager, Jacob Asaad, Hernan Garay, Melissa Larios , Elaina Ascencio
