Michaela McCann | Page 3

I’m always impressed with the customer service and friendliness at Hudson Ford Quicklane! Michaela McCann is a phenomenal service advisor and although the shop was short handed, the techs worked like friendliness at Hudson Ford Quicklane! Michaela McCann is a phenomenal service advisor and although the shop was short handed, the techs worked like a well oiled machine! In the two hours I was there I witnessed 5 oil changes, a tire repair, an install of a full set of tires and an alignment! Michaela and her techs are rock stars! I’ll continue to get my vehicles serviced at Hudson Ford even if and when I move out of the area! Hudson Ford Is lucky to have such a great crew! Kudos to Michaela and the guys in the Quicklane! See you in 5000 miles! More

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I was very impressed on how fast the work was completed. However, I do miss get the report card from the works once completed informing me of the condition of everything that was checked at the time of serv However, I do miss get the report card from the works once completed informing me of the condition of everything that was checked at the time of service. We used to get one. More

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Great place with great people! The Quick Lane department always takes care of my needs. always takes care of my needs. More

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Had an oil change / rotation appointment. After I picked up truck noticed rotation had not been completed. I asked and was told because I had one newer tire with more tread it could not be moved to front. up truck noticed rotation had not been completed. I asked and was told because I had one newer tire with more tread it could not be moved to front. Never communicated to me and I was a bit peeved for not getting service I’d paid for. In the end since I am dependent on truck I opted to get new tires which was already planned for fall. Michaela was really cool even with my grumpiness and even discounted my new tires a bit. They put me right in and I’ll be ready for next road trip. FYI 3 of the original Goodyear Wrangler AT / Kevlar tires made it 97K w 7/32 remaining. Just a little cracking and the inability to rotate was reason I opted for new today. (4th tire got sidewall puncture at 80K). Highly recommend these tires and also recommend you come to Hudson Ford to get them. Ask for Michaela … More

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I was very pleased with the whole experience from scheduling to picking up after completing my service work. Communication as to what was needed after the initial inspection was a true bonus that you scheduling to picking up after completing my service work. Communication as to what was needed after the initial inspection was a true bonus that you don’t get anywhere else!! More

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Everyone is so welcoming, knowledgeable, and easy to work with. These guys are trustworthy as well. Would recommend them to anyone! Thank you so much! with. These guys are trustworthy as well. Would recommend them to anyone! Thank you so much! More

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The service is always excellent, friendly, courteous and punctual. I have been a long time customer and will continue to be. I will purchase my future vehicles here. punctual. I have been a long time customer and will continue to be. I will purchase my future vehicles here. More

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Had new rotors and brakes put on 13 months ago. Warped and uneven in 6 months. Warranty only 12. They sell as if life time and uneven in 6 months. Warranty only 12. They sell as if life time More

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Best dealership ever, they do what they say they are going to do and are always on time. Very friendly staff and they listen to your needs. going to do and are always on time. Very friendly staff and they listen to your needs. More

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Great customer service and always very helpful! Highly recommend going there. recommend going there. More

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