Michelle Martinez
Michelle Martinez at Marin Acura
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Michelle Martinez | Page 3

Service Advisor

Marin Acura

5860 Paradise Dr
Corte Madera, CA 94925

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67 Reviews

Dealership Experience

10 yrs, 5 mos

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rated

67 Reviews

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67 Reviews of Michelle Martinez

June 29, 2018

Dealership Rating
Employee Rating

Great experience today with Acura Service I brought in our MDX for the routine A1 service, but quickly upon intaking our car, the service department noticed: -2 nails in our tires -tires ver More

by Finoa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

June 27, 2018

Dealership Rating
Employee Rating

Great Service I purchased my Acura from Edmond Kim a year ago. The ILX Sedan drives like a champ. I love the car and the service. Took it in yesterday and my servic More

by JoeH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edmond Kim

April 26, 2018

Dealership Rating
Employee Rating

Great People To Work With Edmond was very patient with me, worked with me for serval months. Started in December of 2017, test drove 2017 MDX Hybrid, he understood my desire fo More

by Steve123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edmond Kim, Jean-Pierre Kabbara

February 15, 2018

Dealership Rating
Employee Rating

Service dept is excellent; car cleaning not so much ;-) Michelle in Service is exceptionally helpful and knowledgeable. In the many years I've been taking the car there, she has been so pleasant and easy to More

by herpipeness
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Julio helped out with my carpets.

December 30, 2017

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Employee Rating

Superior Service Angel & Michele - The service to be preformed was explained thoroughly and the ease of securing a loaner vehicle made the entire experience enjoyable. More

by Cathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gutfeld

December 27, 2017

Dealership Rating
Employee Rating

Thank you Eddie I appreciate your kindness and professionalism when I leased my 2016 Acura ILX You made it comfortable and smooth! Your friendliness is contagious More

by mjpbball
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gutfeld

December 01, 2017

Dealership Rating
Employee Rating

Michelle is great! From their texting with updates to providing me a loaner vehicle, everything was seamless. Michelle was great. They also did great work on my car. I h More

by Jaymie Cook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

November 16, 2017

Dealership Rating
Employee Rating

Marin Acura is easy, timely and dependable I bought my Acura at Marin Acura and I have had it serviced there for 11 year. It is easy to make an appointment, they always repair items quickly an More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Dave Maury, Angel Perez

Nov 24, 2017

Marin Acura responded

Hi Satisfied Customer thank you for sharing your experience and for being a long-time loyal client. ~ Marin Acura

November 01, 2017

Dealership Rating
Employee Rating

Michelle is AWESOME! Michelle has been taking care of me and my MDX for years. It recently hit 200,000 mikes and still runs like almost new! Because of the great service More

by mmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2017

Marin Acura responded

Hi Monique, thank you for sharing your experience. Congratulations on hitting the 200,000 mile mark. Michelle is truly a gem and we are fortunate to have her apart of our team. ~ Marin Acura

October 30, 2017

Dealership Rating
Employee Rating

Michelle Martinez TOP NOTCH! Michelle Martinez is and always has been top notch. Greets me by my name and shakes my hand. Offers me a beverage every time I'm in and even has ser More

by stanlee1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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