Michelle Russo | Page 3

The employees are all great. Love the sales staff, service department and parts department. The mechanics are all the best around. Body shop is fantastic. Love the sales staff, service department and parts department. The mechanics are all the best around. Body shop is fantastic. More

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I randomly looked up Mach 1's on the Ford site Saturday afternoon, found a great priced one about an hour from me and sent an inquiry. Ten minutes later a saleswoman named Michelle Russo reached out to me afternoon, found a great priced one about an hour from me and sent an inquiry. Ten minutes later a saleswoman named Michelle Russo reached out to me and told me the car, options, price and trade-in info. I sent some photos, got a price back to me and by that time, it was Saturday evening after hours, but Michelle reached back out and scheduled an appointment with me for Monday morning. I arrive Monday morning at 9:30. I didn't expect this to trade-in my car and walk out with a brand new car. I definitely didn't expect to do so in 2 hours. The only reason it even took so long because this was my first time buying a car completely by myself. Michelle went over everything with me and explained what everything meant so I could learn for the future. I got an amazing deal, for an incredible heritage car, and a extremely fair value on my trade-in. I was treated with the utmost respect, and it really felt friendly and open. Eli also helped me with the warranty info, and was extremely patient as I weighed my options. Michelle is an incredible saleswoman, but really wanted to make a point that buying a car does not need to be a whole production. This is my fourth Ford, and no other deal was anywhere near this quick and courteous. I don't care where I move to in the country, I will keep going back to Nick Nicholas Ford and asking specifically for Michelle. More

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Most accommodating and helpful sales person and financial adviser. Would likely buy from them again adviser. Would likely buy from them again More

by LBOBIK Verified Customer Verified Customer

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Michelle russo did a great job in getting me into my new ride.. Quick and easy! ride.. Quick and easy! More

by caitlinsullivan0530 Verified Customer Verified Customer

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It is always a pleasure dealing with Michelle and the dealership. Their service is top notch and can't imagine going anywhere else. dealership. Their service is top notch and can't imagine going anywhere else. More

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Everything was handled very professionally and they got us in and out in a timely manner. Michelle was great to deal with especially since we were coming from far away. She provided the information we need us in and out in a timely manner. Michelle was great to deal with especially since we were coming from far away. She provided the information we needed before making the trip over. Highly recommend this dealer and Michelle. More

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Michelle was extremely helpful, kind, and patient. She was also knowledgeable about the vehicle I purchased. She was also knowledgeable about the vehicle I purchased. More

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Michelle Russo is the best salesperson she has always treated me great and went out of her way to help me treated me great and went out of her way to help me More

by jmac_26 Verified Customer Verified Customer

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Clean and well kept. Everyone was nice and seemed like a nice working environment. The selection of cars available was not large but had some nice selections. Everyone was nice and seemed like a nice working environment. The selection of cars available was not large but had some nice selections. More

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With over 40 years of buying new cars from multiple dealers Nick, Nicolas Ford provides a superior service and treat you like family. My recent purchase handled by Michelle Russo, the sales person was dealers Nick, Nicolas Ford provides a superior service and treat you like family. My recent purchase handled by Michelle Russo, the sales person was a delightful experience. She was very knowledgeable, attentive, and a delight to work with. She was by far the most professional car sales person I have dealt with in my 40 year experience. The service department is very knowledgeable and has always done an excellent job servicing my cars. I would highly recommend Nick Nicolas Ford in Inverness Florida. More

by jdesigns Verified Customer Verified Customer

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