Miguel Cruz
Miguel Cruz at Envision Ford of Oxnard

Miguel Cruz

Sales & Leasing Consultant

Envision Ford of Oxnard

1501 Auto Center Dr
Oxnard, CA 93036

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4.4
29 Reviews
4.4

29 Reviews

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30 Reviews of Miguel Cruz

January 19, 2026

Dealership Rating
Employee Rating

Our experience was very good. Miguel was knowledgeable with the vehicle and accommodated are requests quickly. Diana in finance explained things in detail and we felt confident wi More

by seadognme
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

January 03, 2026

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Employee Rating

I went in to purchase a used 2022 Ford Explorer for my wife. We traded in our 2018 GMC Yukon with 107,000 miles on it. Presteen condition! Armando the sales manager who I worked with and Sam the salesman More

by John Duda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jan 16, 2026

Envision Ford of Oxnard responded

Thank you for taking the time to share your concerns. We’re very sorry to hear about your experience and understand why you feel frustrated. Trade-in values can vary based on multiple factors at the time of appraisal, including vehicle history reports, ownership history, market conditions, and how a vehicle is ultimately reconditioned or wholesaled versus retailed. That said, we never want a customer to feel misled or uncomfortable with the process. Your feedback is important, and we take allegations of miscommunication or misinformation seriously. We would appreciate the opportunity to review the appraisal details, vehicle history, and timeline more closely to ensure everything was handled appropriately and transparently.

November 09, 2025

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Employee Rating

I recommend Miguel Cruz and Carlos Castillo for helping find the right truck. They were very helpful More

by carrilloroofingllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Castillo

Dec 13, 2025

Envision Ford of Oxnard responded

Thank you for the recommendation! We’re glad to hear Miguel Cruz and Carlos Castillo were able to help you find the right truck and made the process smooth and helpful. They’ll appreciate the shout-out. We truly appreciate your trust and look forward to assisting you again. — Ford of Oxnard Team

October 25, 2025

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He was good on selling me car very nice but over all car inspection wasn't done I was excited to get my car until they said I had to wait till part cones in to fox something that wasn't fixed yes so I left More

by deetrejo67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 28, 2025

Envision Ford of Oxnard responded

I’m very sorry to hear about your experience and the frustration it caused. You deserved to leave the dealership excited about your new car, not disappointed or uncertain. While I’m glad you felt our salesperson treated you well, it’s clear that we fell short in ensuring the vehicle was fully inspected and ready before delivery — and that’s on us. Waiting on a part after purchase should have been handled with better communication and care. I completely understand your frustration and would like the opportunity to personally review your situation to see what we can do to make things right. Please reach out to me directly so I can assist.

October 19, 2025

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Miguel is the most patient salesman I have met, we were undecided between 4 different vehicles and he didn’t mind giving the options on all 4 it took us 4 visits to finalize the deal and on no way his atti More

by arios6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

October 03, 2025

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Employee Rating

Great customer service! Miguel was super helpful and financing was super easy! Highly recommend buying a car from here More

by anderson.guevara96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Diana Perez

September 23, 2025

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Employee Rating

Miguel was very helpful and patient. He was attentive, listened to what we wanted and did not try to rush us. Miguel gave us different options to look at with the information we gave him More

by vasquez8178
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 26, 2025

Envision Ford of Oxnard responded

I’m so glad to hear Miguel took the time to really listen to your needs, show you the right options, and make sure you had all the correct information before making your decision. His patience, professionalism, and commitment to helping customers truly stand out, and I’ll be sure to share your kind words with him. Congratulations on your Jeep Gladiator, and thank you for trusting us with your purchase!

September 16, 2025

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Good experience, my only complaint was I was forced to buy the interior and exterior protection that was never put on correctly. Very disappointed about that More

by PAULWOLFF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jarrod "JT" Thomas

Sep 17, 2025

Envision Ford of Oxnard responded

Thank you for sharing your feedback with us. I’m glad to hear that you had a good overall experience, but I’m very sorry to learn about your concern with the interior and exterior protection. That’s not the level of service we strive to provide, and I completely understand your disappointment. Please reach out to me directly so I can make this right and ensure the protection is applied properly, or find another solution that works for you. We want you to feel confident in your purchase and fully satisfied with your vehicle.

Sep 17, 2025

PAULWOLFF responded

Thank you for that response, I look forward to resolving the paint protection situation. Everything else in the buying experience was great.

September 03, 2025

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Employee Rating

Miguel was awesome in assissting me with trading my car and getting a new one. He deals professionally and perfectly…. will recommend him definitely! thank you to Mr. Daniel Ayala as well More

by jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ayala , Sean Holguin

Sep 04, 2025

Envision Ford of Oxnard responded

I’m glad to hear Miguel made your trade-in and purchase experience so smooth and professional. It’s wonderful to know he took great care of you, and I’ll be sure to share your kind words with him. Thank you as well for recognizing Daniel Ayala — he’s a key part of our team and will appreciate your feedback. We truly value your trust and your recommendation!

August 26, 2025

Dealership Rating
Employee Rating

I recently visited the Ford dealership in Oxnard and had the pleasure of working with Miguel Cruz. He is an outstanding salesperson — very caring, supportive, and extremely knowledgeable about the cars. Mig More

by Levonkuban3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ash Mojaddam , Reza Ghasemi

Aug 27, 2025

Envision Ford of Oxnard responded

I’m so glad to hear Miguel made your car-buying experience such a positive one. His caring, knowledgeable, and supportive approach is exactly what we strive for, and it’s great to know he went above and beyond to earn your trust. I’ll be sure to share your kind words with him — he’ll truly appreciate it. Thank you for choosing us, and enjoy your new vehicle!

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