Mike Bullus
Mike Bullus at Casey BMW
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Mike Bullus | Page 6

Service Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
57 Reviews
5.0

57 Reviews

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57 Reviews of Mike Bullus

October 06, 2018

Dealership Rating
Employee Rating

TireTrouble As usual Mike Bullus was excellent and those who serviced the X1 did an excellent job. Note: making me say more than I need to is silly. More

by Bill114
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 08, 2018

Casey BMW responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. Have a great day!

October 01, 2018

Dealership Rating
Employee Rating

great Dealership with great people Bc we always take vehicles to them wether it’s been a drop off or with an appointment they have taken care of us with discounts and quality service wi More

by Azautos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Francine Stewart , Mike Lewis, Thomas, Chris, Paul, Robert

Oct 01, 2018

Casey BMW responded

Thank you for the five-star rating, Azautos! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Thank you for your time and have a great day!

September 28, 2018

Dealership Rating

DO NOT BUY OR USE THIS BMW DEALER Unlike all others, they will not offer to pick up/deliver your car (esp if you are a young woman). They do not offer loaners. They promise 2 hou More

by ana
Customer Service
Friendliness
Recommend Dealer
No
Oct 01, 2018

Casey BMW responded

We would like to apologize for any inconvenience we may have caused you. We do offer loaners, by reservation, and valet service; also by reservation. We do not provide different service or discriminate for any reason and are sorry that you feel this way. We would like the opportunity to make it right. Thank you and have a great day.

March 13, 2017

Dealership Rating
Employee Rating

Love my 528 BMW I want to thank Donald Morrow for everything he's done. He knows a lot about the cars and has followed through with his customers. So if you're in t More

by Crockett!!50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell , Donald Morrow

Mar 15, 2017

Casey BMW responded

Thank you for giving us this review, we appreciate you taking the time to give us this feedback. We're very pleased to know that Don Morrow was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

July 29, 2016

Dealership Rating
Employee Rating

Outstanding, Best experience in 30 years buying cars Very honest on information of vehicle history, this was very important whether I would purchase a vehicle from this dealership. Buying experience More

by Turbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell , Wayne Heath, Allison Wersal

Dec 29, 2016

Casey BMW responded

Thank you for the review! We are happy to hear that your experience with us was 5 star worthy and we hope to be able to continue to do so for many years to come. Customer satisfaction is always our goal and knowing we could accomplish that is great. Thank you for your time and have a great day!

April 25, 2016

Dealership Rating
Employee Rating

Wonderful Experience! Nickaigea, Lloyd and Stephen, made our purchase a wonderful experience. The customer service was great from all who work at Casey BMW. I would also More

by crawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell , Nickaigea Johnson

August 14, 2015

Dealership Rating

Excellent car buying experience!! I really appreciated the exceptional customer service recently received in purchasing my first BMW 750 Li. Mike Russell was my salesman and went above More

by Rodney Smith, Williamsburg, Va
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mike Russell

Aug 17, 2015

Casey BMW responded

That's wonderful to hear, Rodney! We are glad to hear both Mikes were able to make sure all of your experiences with our entire dealership has always left you completely satisfied. We believe that our great BMW's sell themselves on their own. Our customers choose Casey BMW because they know they will always receive nothing short of the absolute best service they deserve. We truly appreciate your business, Rodney. Please let us know if there is anything else you need. Enjoy your new 750 Li!

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