Mike Capasse
Mike Capasse at Sawyer Chevrolet
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Mike Capasse | Page 41

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9
450 Reviews

Dealership Experience

4 yrs, 11 mos

Industry Experience

17 yrs, 11 mos

Languages Spoken

English English

4.9

450 Reviews

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450 Reviews of Mike Capasse

July 28, 2021

Dealership Rating
Employee Rating

We have been coming with current car for servicing for 2 years now and just purchased a new truck , Everything and everyone has been excellent from top to bottom and we're very pleased - thank you ! More

by tammiannie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Campisi, Brianna Caron

Jul 28, 2021

Sawyer Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Sawyer Chevrolet!

July 26, 2021

Dealership Rating
Employee Rating

Dealing with Mike C is a pleasure. He has helped me on several occasions, especially helpful in navigating high priority escalation within parts at GMC More

by peter64
Recommend Dealer
Yes
Jul 26, 2021

Sawyer Chevrolet responded

Thank you, Peter, for choosing Sawyer Chevrolet, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 24, 2021

Dealership Rating
Employee Rating

Brianna Caron and Mike Capasse are always very friendly and helpful. I do not have to wait long they are very good at timing the appts. for that day. More

by robear3061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron

Jul 26, 2021

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience working with Mike and Brianna here at Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

July 20, 2021

Dealership Rating
Employee Rating

Excellent service, always have very good experience.The customer service people are professional and accommodating. It’s truly a pleasure having my Silverado serviced at Sawyer More

by pakeenan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 21, 2021

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 07, 2021

Dealership Rating
Employee Rating

Wonderful service, done in a timely fashion, as usual. The staff is always very pleasant and professional. They do not try to sell you services that are not needed and just do what is required. More

by dsak6395
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron , Michael Asare

Jul 08, 2021

Sawyer Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

June 30, 2021

Dealership Rating
Employee Rating

Good efficient service and staff for pricing and needs. Time was quick and easy to set up appointment for car service or oil change due. More

by ransom7379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron , Michael Asare

Jul 01, 2021

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 25, 2021

Dealership Rating
Employee Rating

Service is good, Friendly sales person, The price is fair More

by frankp127
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jones

Jun 28, 2021

Sawyer Chevrolet responded

Frank, here at Sawyer Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

June 18, 2021

Dealership Rating
Employee Rating

Great service never had any complaints. Appointments are on time. Went for breakfast and came back. My truck was ready. Paid my bill and I was on my way. Thanks Sawyer. More

by fnoftell@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Adsit , Fred Hayes

Jun 21, 2021

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate this fantastic review for our service department. We're glad to hear we delivered such a great experience!

April 23, 2021

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Employee Rating

Will never go there again! Worst customer service in the service department! Made an appointment for the hood latch sensor,issue with the taillight and inspection! Dropped the truck off the evening before b More

by s_zouky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brianna Caron , Michael Asare

May 10, 2021

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 19, 2021

Dealership Rating
Employee Rating

Thanks for the great service. It was fast and the job was done right! Everyone was friendly and helpful. I would recommend Sawyer. Ed DuPont More

by Ed DuPont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brianna Caron , Michael Asare

Apr 19, 2021

Sawyer Chevrolet responded

Thank you for sharing your thoughts about your great experience with Sawyer Chevrolet, Ed. We appreciate your business and hope to see you again soon! Thank you for helping to spread the word about us. We're here for you anytime!

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