Mike Cerva
Mike Cerva at Lou Fusz Kia

Mike Cerva | Page 3

Sales Consultant

Lou Fusz Kia

1025 N Lindbergh Blvd
St. Louis, MO 63132

4.9
161 Reviews
4.9

161 Reviews

Write a Review

161 Reviews of Mike Cerva

February 02, 2024

Dealership Rating
Employee Rating

Lovely experience! I'm super happy with how well my vehicle was serviced! Will return for any future work needed. More

by Mickelle Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 02, 2024

Lou Fusz Kia responded

We're very happy to hear that we were able to take care of your needs! We look forward to seeing you again!

January 31, 2024

Dealership Rating
Employee Rating

My child reported that everyone was courteous and professional in dealing with our car's oil change. More

by evehige
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Lou Fusz Kia responded

We're very happy to hear that our service staff was able to take care of your child's needs!

January 27, 2024

Dealership Rating
Employee Rating

I loved working with the Lou Fusz Kia team. They educated without pressuring and made the buying process painless. More

by SJBrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Kirstie Crook

Jan 29, 2024

Lou Fusz Kia responded

We appreciate the review! We hope you enjoy your car!

January 26, 2024

Dealership Rating
Employee Rating

Mike Cerva was excellent and very accommodating. The dealership overall was fine. I would buy again from there. More

by jbbachmann8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard

January 24, 2024

Dealership Rating
Employee Rating

We have received excellent customer service and couldn't be happier with our Kia. It's so nice to have such great service after the sale. More

by srp2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Shepard, Josh Hough , Service department is excellent

January 23, 2024

Dealership Rating
Employee Rating

All of my interactions with the sales force and service have been positive. I have no complaints. I dropped my car off the day before my service was scheduled and I would have waited if I was told the More

by jmschmitz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2024

Lou Fusz Kia responded

Thank you for the kind words!

January 13, 2024

Dealership Rating
Employee Rating

Very Helpful and knowledgeable. Great customer service! Service Dept meets your needs as qick as possible. More

by rgm1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Sullivan , Brandi Hertweck

Jan 16, 2024

Lou Fusz Kia responded

We're happy to hear about your fast and efficient experience with our service department here at Kia!

January 13, 2024

Dealership Rating
Employee Rating

Professional staff, comprehensive electronic report of car issues, and timely care for my car, thanks very much. More

by mclark27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2024

Lou Fusz Kia responded

Thank you for leaving a review! We're glad to hear about your service experience with us here at Lou Fusz Kia!

January 12, 2024

Dealership Rating
Employee Rating

Great service. Completed the work on time. Car was immaculate when I picked it up. More

by Cadet1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Lou Fusz Kia responded

We're thrilled to hear about your experience with our service department! Our service department is dedicated in providing top-notch service to our customers. We thank you for your kind words, and we hope to see you soon!

January 10, 2024

Dealership Rating
Employee Rating

They did not give me any pressure. They did what they said they would do they had what I wanted at a good price. I would buy from them again More

by treschjohn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Curtis Laws, Michael Wands

Jan 12, 2024

Lou Fusz Kia responded

We're very happy to hear about your experience with Lou Fusz Kia! We hope you enjoy your new vehicle and we can't wait to see you again in the future!

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