Mike Davis | Page 2

Oil Change Took my truck in for an oil change after being told from the lady on the phone that they wouldn't get to me for 3 days, but when I went anyway, Mike t Took my truck in for an oil change after being told from the lady on the phone that they wouldn't get to me for 3 days, but when I went anyway, Mike took care of me asap. He also washed it for me and rotated the tires. More

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Oil change It was quick the auto tech guy that processed me in was really cool mike was very attentive and patient.They even gave me a car wash.I only waited an It was quick the auto tech guy that processed me in was really cool mike was very attentive and patient.They even gave me a car wash.I only waited an hour More

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Very disappointed After not being able to reach anyone in the Service department Sat. morning for over 30 min. (between 9:15 & 9:45) , I just drove back from Indiana to After not being able to reach anyone in the Service department Sat. morning for over 30 min. (between 9:15 & 9:45) , I just drove back from Indiana to Homewood. I spoke to Earl, Mike, and then Derek about the indicator light on my dash that would not go off. I asked to leave my car for service, which they probably could not fix until Monday. I asked for a Loaner car because I had to be someplace by 3pm. I have a 2016 Malibu, which I have had for 1 year. They told me they could not give me a loaner until the technician checked it to see if it was under warranty. After waiting 2 hours, they finally told me I could get a loaner. By the time I got to the event, I had missed it, and was out $50. plus hours of waisted time and gas money. I had been a loyal customer there for 14 years, taking my 94 Corvette for service and buying my 2005 Malibu and getting it serviced there for 9 years.I will never buy, lease, or get another car from there again. I will never recommend my friends, family, or coworkers there either. More

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Pleasant and courteous staff! Took my vehicle in for Oil Change. Waited longer than expected. Unfortunately, popcorn machine wasn't ready yet :( My vehicle was washed :) Normal Took my vehicle in for Oil Change. Waited longer than expected. Unfortunately, popcorn machine wasn't ready yet :( My vehicle was washed :) Normally Mike Davis takes care of me - his Customer Service is OUTSTANDING = courteous, pleasant, friendly and HELPFUL! More

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customer service needs 2 b updated The customer service sucked Unfriendly Eating while waiting on customers rude and plan unprofessional Shuttle service wait time was almost 2 hours The customer service sucked Unfriendly Eating while waiting on customers rude and plan unprofessional Shuttle service wait time was almost 2 hours And I left the dealership with a dirty car and the engine light is still on. More

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