My name is Mike Dunlap, I have been in the customer service business for nearly 30 years now. Over 20 years in the auto industry. I enjoying reviewing options with customers and answering their questions in order for them to make an informed decision. I drive from Marysville to Westerville daily so I can work with the great team at Roush Honda. I believe that the people make all the difference in the buying experience no matter what the product is. Please let me know if I can be of assistance.
Read moreIndustry Experience
27 yrs, 9 mos
317 Reviews
Write a Review317 Reviews of Mike Dunlap
February 16, 2023
Easy to do business with. Efficient. Sales and finance easy process. Will return next time we are car shopping. Efficient. Sales and finance easy process. Will return next time we are car shopping. More
Other Employees Tagged: Ray Moore, Angel Milanov , Mike Brady
February 02, 2023
Very friendly and knowledgeable associates, Angel was our sales rep ,answered all our questions ,would recommend to our friends and family ,thank you for such a great experience sales rep ,answered all our questions ,would recommend to our friends and family ,thank you for such a great experience More
Other Employees Tagged: Angel Milanov
January 31, 2023
Dealer was so friendly and I got a nice car in just a few days. few days. More
Other Employees Tagged: Aleks Shaulov
January 16, 2023
Fantastic experience at Roush Honda purchasing a used vehicle! Mike Brady was incredibly helpful from the moment I walked in, from assisting me with the cars I had looked at online, to ensuring the vehic vehicle! Mike Brady was incredibly helpful from the moment I walked in, from assisting me with the cars I had looked at online, to ensuring the vehicle I was trading in was covered. Mike Dunlap in the finance department was excellent as well, explaining all the nuts and bolts of my loan. They made what started out as an unhappy situation (the engine dying on my previous car) to making me a happy customer with a new car that I love. I've had less-than-stellar experiences at other dealerships, but I will gladly return here for another used or new car when the time comes. More
Other Employees Tagged: Mike Brady
January 15, 2023
Steven Dewberry did a great job at helping allocate a Civic Si for me despite the challenges in finding this particular car. Buying process was relatively seamless, only hard part was having to wait for Civic Si for me despite the challenges in finding this particular car. Buying process was relatively seamless, only hard part was having to wait for the car to be delivered to the dealership. No markups as well, unlike every other dealership I have been to. More
Other Employees Tagged: Jim Hartsook, Rob Donkelaar, Steven Dewberry, Brandon Blair
January 11, 2023
I really enjoyed working with Angel and the team at Roush. He was very professional, caring, and very helpful. Roush. He was very professional, caring, and very helpful. More
Other Employees Tagged: Angel Milanov
January 07, 2023
Easy to work with, informative, and honest people. I didn’t feel pressured into anything. I didn’t feel pressured into anything. More
Other Employees Tagged: Aleks Shaulov
December 17, 2022
We have had such a great experience both times we’ve leased a vehicle at Roush Honda. Jan is AMAZING!! She made sure, as requested, that our time spent at the dealership was kept at a minimum. She was i leased a vehicle at Roush Honda. Jan is AMAZING!! She made sure, as requested, that our time spent at the dealership was kept at a minimum. She was in contact with us outside of her normal working hours to ensure we had the right information to provide in order to expedite the process. Talk about going above and beyond!! We couldn’t be more grateful to her for honoring our request, being such a delight during the process, and look forward to working with her for years to come. She has customers for life in us! More
Other Employees Tagged: Janly Wilkins
December 14, 2022
Jan was fantastic from start to finish. She was straight forward and made the car buying process so easy. She kept us in the loop with every update as she knew it! Highly recommend Jan at R She was straight forward and made the car buying process so easy. She kept us in the loop with every update as she knew it! Highly recommend Jan at Roush Honda!! More
Other Employees Tagged: Janly Wilkins
November 30, 2022
If I could give Roush Honda 10 stars I would. I called and spoke with Jim Hartsook. I told him my unique situation and what I was looking for. He had me complete an application online and within I called and spoke with Jim Hartsook. I told him my unique situation and what I was looking for. He had me complete an application online and within the hour called back to tell me I was approved. Once I got to the dealership, I worked with Brandon. Brandon was nothing short of amazing. Very nice, very professional, he made the car purchasing experience very easy. In the Finance department I worked with Mike. Mike explained all of the documents making sure that I completely understood what I was signing. I never felt pressured to add on the additional warranty (although I did add it on. It was a great deal). My experience with Roush was probably the best experience I ever had with regard to purchasing a new car. I would absolutely recommend that anyone looking to buy their first or next car call Roush Honda. They are the epitome of excellent customer service. KUDOS!!!! More
Other Employees Tagged: Jim Hartsook, Brandon Blair