Mike Farnham
Mike Farnham at Hendrick Chrysler Dodge Jeep RAM
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Mike Farnham | Page 22

Service Writer

Hendrick Chrysler Dodge Jeep RAM

1626 Montgomery Hwy
Birmingham, AL 35216

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4.9
240 Reviews
4.9

240 Reviews

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240 Reviews of Mike Farnham

August 17, 2020

Dealership Rating
Employee Rating

Mike was professional and helpful. Great experience as always. Hendrick Jeep has the best service department and always has fast and friendly service. I always get any service needed here. More

by ellisgrubbs@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 18, 2020

Hendrick Chrysler Dodge Jeep RAM responded

We appreciate you and all the ways you've continued to support our team and our business!

August 17, 2020

Dealership Rating
Employee Rating

I was not pleased at all with the car service employee handling my car with absolutely no mask before and after serving my vehicle. I found this very disrespectful during this pandemic when I saw signs re More

by Gizmo
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chris Sloan , Dakembi Baker, Anthony Johnson, Taylor Lupo

Sep 03, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Gizmo, we appreciate your honest feedback. We're disappointed to hear that one of our own wasn't following our company's safety guidelines. This situation has been addressed with our team.

August 03, 2020

Dealership Rating
Employee Rating

Took the company van in for a part recall. The service staff was were very professional and courteous. I was in and out in a short period of time. Thanks mike and allen More

by lesterwilliams50
Recommend Dealer
Yes

Other Employees Tagged: Allen

Aug 04, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Lesterwilliams50, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Hoover. We look forward to working with you again in the future.

May 22, 2020

Dealership Rating
Employee Rating

Mr. Mike I appreciate you and your time to service my needs for my vehicle. You were trying to get a little time to eat a little something before the end of the day, and you took that time to make sure I More

by cdspros
Recommend Dealer
Yes
May 25, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Cdspros, reviews like this give us motivation and help us ensure we provide high-quality care.

May 21, 2020

Dealership Rating
Employee Rating

Very professional service. Service technician went over all services and checks performed in detail. Waiting room was clean and well equipped, including charging station for mobile devices. Obvious care no More

by rlshores
Recommend Dealer
Yes
May 22, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Rlshores, your wonderful feedback and rating mean a lot to us.

May 18, 2020

Dealership Rating
Employee Rating

Speedy service in and in good time. Service well expected. Social distance is good .......... service guy really knows their job great atmosphere and good people More

by Chelle
Recommend Dealer
Yes

Other Employees Tagged: Chris Sloan , Dakembi Baker, AJ Given

May 19, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Chelle, thanks for your praise and kind comments about our team.

May 12, 2020

Dealership Rating
Employee Rating

Ridiculous, 2 1/2 hours for oil change and tire rotation. I was there at 7 am before they even opened. Slowest service I’ve ever had. More

by mrisupplements
Recommend Dealer
No

Other Employees Tagged: Chris Sloan , Dakembi Baker, AJ Given

May 12, 2020

Hendrick Chrysler Dodge Jeep RAM responded

mrisupplements, We hate to hear that your experience wasn't up to our standards. Please reach out to Allison, our Customer Relations Manager, at 205-545-8074. We would like the opportunity to discuss the details with you further.

May 07, 2020

Dealership Rating
Employee Rating

Rep very friendly and helpful. Fast service! Issues with my jeep were very accurately identified and fixed in under 24 hours. Would definitely recommend to others. More

by nw.mathes
Recommend Dealer
Yes
May 08, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Nw.mathes, your satisfaction is our top priority.

May 02, 2020

Dealership Rating
Employee Rating

Everyone I have worked with at Hendrick Dodge in Hoover has always made me feel at home. I have recently used the service department, sales department, and the collision center. Every experience has been g More

by Hwy 20 Entertainment
Recommend Dealer
Yes

Other Employees Tagged: Adam Lader, Chandler Miller, Chris Sloan, Chad Arrington , Dakembi Baker, AJ Given, James Kennedy, Charles Ledbetter

May 04, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Hwy 20 Entertainment, thanks for your praise and kind comments about our team.

April 22, 2020

Dealership Rating
Employee Rating

The best service I ever had my van had a recall on it broke down on me they told me to bring it up there drop it off it was done the exact day they said it was great price for oil change work out back th More

by jasandalex09
Recommend Dealer
Yes

Other Employees Tagged: Chris Sloan , Dakembi Baker, AJ Given

Apr 22, 2020

Hendrick Chrysler Dodge Jeep RAM responded

Jasandalex09, we're so glad that we were able to go above and beyond your expectations!

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