Mike Gagliardi | Page 2

The Service department took care of my vehicle in a timely matter fixing my issues with a great loaner. timely matter fixing my issues with a great loaner. More

by WRAMPERSANT Verified Customer Verified Customer

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Super easy to schedule service. ..I was in and out within 2 hours for a fuel pump replacement. ..I was in and out within 2 hours for a fuel pump replacement. More

by LANAI.SYLVAIN Verified Customer Verified Customer

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Amazing quick work. Came early and was serviced immediately and explained all concerns I had with a conversation. Came early and was serviced immediately and explained all concerns I had with a conversation. More

by DOMINIQUEMARTINEZ Verified Customer Verified Customer

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Optube un buen servicio , el tiempo de espera fue razonable y me respondieron todas mis dudas. razonable y me respondieron todas mis dudas. More

by DAVIDIRS1 Verified Customer Verified Customer

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Good overall, however just like other Japanese manufacturers they are good at changing oil and doing regular service but if you have a specific issue which requires special attention from the tech manufacturers they are good at changing oil and doing regular service but if you have a specific issue which requires special attention from the tech to diagnose/replicate then they don't care much in my opinion. I have a rear heat issue(heater is not working well on 3rd row) and explained the issue to their tech, he did not seem interested in listening to my issues and ended up changing oil and giving me a report stating that car is working as designed! My Rear heater keeps blowing strong air and never manages to wam the car and lower the fan even after one hour of driving, it keeps blowing strong air on Auto mode which is really noisy (all other cars usually lower the fan on auto mode after the car warms up). This specific issue requires a tech to spend sometime on the car and pay attention, bring another car to compare if needed. Also should have spoken to me to explain what he did and how he determined that the car is working as designated! Oil change and waiting was fine, but the place is very small and doesn't seem like what supposed to be a luxury brand service center! They don't wash cars as well, they gave me a voucher and asked me to download an app and find an in network car wash to wash my car! I don't have time to do that so I just passed on. Maybe they are renovating the place and that's why the opened section seemed so small. Overall, good service in general, but nothing special, would need to go to another dealership to diagnose my small glitches and issues that have been annoying me since day one on my 2023 QX60. More

by asatar2 Verified Customer Verified Customer

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Jose was attentive and very pleasant. He kept me informed. He had always been extremely helpful and he is knowledgeable He kept me informed. He had always been extremely helpful and he is knowledgeable More

by Charles Torres Verified Customer Verified Customer

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Jose was very respectful and was able to assist all my needs in a timely manner needs in a timely manner More

by RABDUL98 Verified Customer Verified Customer

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They are the best I went on the Saturday very busy the day Bob give me a good service Thanks again day Bob give me a good service Thanks again More

by ANTATALL79 Verified Customer Verified Customer

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All of the team members in the reception and shop were totally professional, courteous, and attentive to the best quality work. totally professional, courteous, and attentive to the best quality work. More

by A.FRANSCHWARTZ Verified Customer Verified Customer

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Booked service online, everything was good as expected and as usual. short wait and the job was done. and as usual. short wait and the job was done. More

by GSHVARTSMAN01 Verified Customer Verified Customer

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