Patrick Genova

This place is extremely sloppy and lazy I traded in my car and was told they paid off my car but i found out nothing was paid off and missed my payment date and affected my credit. I had to call several t car and was told they paid off my car but i found out nothing was paid off and missed my payment date and affected my credit. I had to call several times but it looked like they were avoiding my call until I actually showed up to the dealership then they started working. This is not my first time trading in a car and by far this place was the worst experience. More

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The only place that my whole family has been using for over seven years is an irreplaceable place, great people with a sales plan, you can make the deal you want, thank you over seven years is an irreplaceable place, great people with a sales plan, you can make the deal you want, thank you More

by WPAKOS Verified Customer Verified Customer

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Legitimately the worst Dealership car buying experience I've ever encountered. The Dealer sent the wrong VIN number to my insurance company, which I had no idea that I was driving the car without insura I've ever encountered. The Dealer sent the wrong VIN number to my insurance company, which I had no idea that I was driving the car without insurance for 6 weeks. We are now over 3 months since purchase and I still have not received my plates or registration. Allegedly, because I can't get a straight answer from anyone at the dealership because they are so disorganized there was an issue with the title. You would think that some sort of communication would take place and come from the dealer, especially after calling them 9x before someone actually contacted me. On top of this I continually texted the Salesperson to have someone contact which again never happened. Now they are saying at least another 30 days for plates and registration. Not one phone call to make things right and no sense of urgency to actually rectify the situation. Basically I had to call and make a major complaint for anyone to actually get back to me. The greatest part about this whole situation is that one of the managers calls me and asks me how he can help me. He called me and had no idea what was wrong. Meanwhile he had phoned me 4 days earlier and left a voice message on my phone. He had no recollection of calling me previously. The place sucks bottom line More

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The Service department took care of my vehicle in a timely matter fixing my issues with a great loaner. timely matter fixing my issues with a great loaner. More

by WRAMPERSANT Verified Customer Verified Customer

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Buyers beware! ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never sai ! Horrible service and communication worst experience ever. Sha the sales rep is a liar and con artist. Call him out and he will tell you he never said that. Windshield Had a crack they said they would repair and scratches I noticed after leaving the dealership. They changed the breaks when I bought the car but never switched the break sensors out. So the break light was on. They asked me to bring it back I did they fixed the breaks and windshield. They fixed a lot of the paint touch up but still some areas that were not touched up. The car was at the dealership for three weeks and they called me once to let me know what they were doing. I would call and get passed to all the sales reps and their voicemails. Worst experience would not recommend anyone going to Infinity of Inglewood. Would recommend going somewhere else don’t waste your time. More

by STEVE.RICHARD.P Verified Customer Verified Customer

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Great staff. Will definitely recommend friends and family. Hassle free transaction from beginning to end. Will definitely recommend friends and family. Hassle free transaction from beginning to end. More

by SGUEVAREZ1 Verified Customer Verified Customer

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Phone calls were not returned. Did not respond to offer. Did not seem interested in selling a used car. Did not respond to offer. Did not seem interested in selling a used car. More

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Quick and efficient transaction. Easy to deal with. Rapid response in returning phone calls. Answered all questions. Easy to deal with. Rapid response in returning phone calls. Answered all questions. More

by KOFCO400 Verified Customer Verified Customer

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Phenomenal service and people ! Highly recommended! I would give more than 5 stars if I could !! Highly recommended! I would give more than 5 stars if I could !! More

by KRISTY Vogt Verified Customer Verified Customer

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Never kind never smile Waiting room so dirty Expensive bad smells two slowly no wash car bad smells two slowly no wash car More

by K9699787 Verified Customer Verified Customer

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