344 Reviews
Write a Review344 Reviews of Mike Genovese
August 28, 2023
I took my truck in for an oil change. Both Todd and Johnathan were very kind and efficient. They got it right in and completed the work quickly. Great service! Both Todd and Johnathan were very kind and efficient. They got it right in and completed the work quickly. Great service! More
Other Employees Tagged: Todd, Johnathan
August 25, 2023
We got what needed to be repaired however it was not in the time stated was told a full day delivered the vehicle to the service department at 1:00 p.m on Monday expecting to pick up Tuesday evening didn't the time stated was told a full day delivered the vehicle to the service department at 1:00 p.m on Monday expecting to pick up Tuesday evening didn't get the vehicle back until Thursday evening. This amount of time for a windshield replacment and a parking assist sensor warranty. Feel this could have been prevented by better organization from the service department. Should have only taken the day stated when appointment was made and was not even offered a loaner. All I can say is the person delt with this time was not openly rude. Contacted the service department before inquiring about warranties we purchased and was talk too like a piece of xxxx and basically lied to. When asked for copies of the warranties we purchased was told I would have to get them from finance. I called finance ended up leaving a message only to never have my call returned. At this point I do not feel ferguson desires my buisness in the future. More
August 23, 2023
Great people to work with. Everyone here was extremely helpful and kind. Thank you for the easy car buying experience Everyone here was extremely helpful and kind. Thank you for the easy car buying experience More
Other Employees Tagged: Brad Hornung , Collin (sales), Zac (service)
August 21, 2023
JB in service was a great help. He was more than happy to answer my questions He was more than happy to answer my questions More
Other Employees Tagged: Gary Burton, Bobby Nichols, Sean Stuart, Tommy Duvall, Jeff Arnold, Brad Hornung, Jeff Mckee , Randy Wiyninger, JB
August 19, 2023
I really appreciated that Sean keeping Me in mind after several conversations about My interest in the 2023 Canyon. He called Me as soon as one came available and went to work on putting the deal togeth several conversations about My interest in the 2023 Canyon. He called Me as soon as one came available and went to work on putting the deal together. His follow through on all aspects were remarkable. I also found Colin and Heath to be exceptionally professional. I also was blown away by the appearance of Your Dealership and friendliness of everyone. I had My 4 Month Beagle Puppy that had made the 800 Mile trip with Me, and everyone made Us both feel welcome. This was My first Esperance doing a deal so far from My Home in Golden Colorado and I think it turned out to be the most seamless. i will definitely consider Ferguson again in the future. More
Other Employees Tagged: Sean Stuart, Brad Hornung , Heath and Colin