Mike Gippert

Headquarter Honda experience The entire process was fantastic! They gave plenty of price options to fit my budget. All the folks at Headquarter made me feel welcome and did every The entire process was fantastic! They gave plenty of price options to fit my budget. All the folks at Headquarter made me feel welcome and did everything I mean everything to get the deal done, from Santana from sales to Shaun in finance made sure I understood and feel no pressure in my sales experience. I would recommend this dealership to anyone! More

Helpful 0

Report | Print

Car blew a tire I had a tire blow out on my way home on Highway 50. I immediately pulled into the Dealership and called my husband. A service manager named Mike Gippe I had a tire blow out on my way home on Highway 50. I immediately pulled into the Dealership and called my husband. A service manager named Mike Gippert overheard me talking and offered to help. He got his team to check the tire and ordered me a new one. He also put my chicken in the fridge so it wouldn’t spoil. Mike went above and beyond and he exemplifies true integrity and character. Thank you again for a job well done!!! Tracey Cole More

Helpful 0

Report | Print

Amazing experience This was by far the best experience that I’ve had as a first time car buyer. From the moment that I walked in i didn’t feel rushed to a decision and I This was by far the best experience that I’ve had as a first time car buyer. From the moment that I walked in i didn’t feel rushed to a decision and I wasn’t harassed into buying a car. The process was smooth and easy. They worked with me and made sure that I got what I was looking for in a car. The team that helped me was amazing. More

Helpful 0

Report | Print

Very relaxing and enjoyable experience. Our salesman, George, was very knowledgable and courteous. He gave us an outstanding test drive and did a great job of presenting all the great featur Our salesman, George, was very knowledgable and courteous. He gave us an outstanding test drive and did a great job of presenting all the great features of the auto. Being a Honda headquarters customers already I was well aware of the courteous and friendly services they provide. Looking for a car? Headquarters Honda and ask for George is the place to go. More

Helpful 0

Report | Print

Excelent Service! Your service and employees are great! I am always satisfy with your services. I have never seen or been to a dealer that is so efficient with all you Your service and employees are great! I am always satisfy with your services. I have never seen or been to a dealer that is so efficient with all your services. Thank you! More

Helpful 0

Report | Print

Excellent The best dealer, experience and purchase. I reconmend it and I appreciate the good service como siempre. I hope to do future business. Thank you The best dealer, experience and purchase. I reconmend it and I appreciate the good service como siempre. I hope to do future business. Thank you More

Helpful 0

Report | Print

Surprisingly pleasant experience We hadn't bought a car in 13 years. A lot has changed! Our salesman, "Santana", was very focused on finding us the perfect car. He was patient when We hadn't bought a car in 13 years. A lot has changed! Our salesman, "Santana", was very focused on finding us the perfect car. He was patient when we kept changing our minds. He was philosophical., friendly and intelligent. His low key pushing was not the kind that gives salesmen a bad reputation. Everyone at the dealership was friendly and positive. Eddie Rivera was a whiz with the massive paperwork. Other managers were very helpful, as well. More

Helpful 0

Report | Print

NEW CAR PURCHASE! I had a fabulous time at Honda in Clermont. From the time that I walked in to the time that I left. The service, the sales team, everyone was so frien I had a fabulous time at Honda in Clermont. From the time that I walked in to the time that I left. The service, the sales team, everyone was so friendly and extremely helpful! Steve was my sales guy! He delivered great patience and knowledge. I was so nervous and was really close to walking away without my beautiful christmas present; A 2017 Honda Civic, But Steve didn't allow that to happen because he saw the look on my face when we test drove the car. After a few hours of sitting and being educated by Steve, Mike and Tony, I was able to confidently make my decision. Thanks to Steve and the rest of the team I was happy walking out of the dealer that night. Everyone at Honda was great! I would definitely recommend anyone to purchase from them. There's no sales pressure! After all no one can spend your money except YOU! Thank you Headquarter Honda. More

Helpful 0

Report | Print

Excellent TEAM Approach Until 2013 there was always a Honda in our garage. We moved to FL 3 years ago and bought a Prius V. We were happy with the Prius, but, alas, Honda tug Until 2013 there was always a Honda in our garage. We moved to FL 3 years ago and bought a Prius V. We were happy with the Prius, but, alas, Honda tugged at our hearts. We stopped in "just to browse" and met Santiago. Immediately, he went out of his way to show us vehicles and was generous in the amount of time he spent with us. He made the extra effort to get us the best deal. There were some items that needed attention and an appointment was made for us. We also met with Tony Angle to sign the paperwork and his attention to detail and pleasant demeanor made the signing less stressful. Two gentlemen from the management team and special event person were also very polite and respectful. We brought our car for service and Karlos was very friendly and considerate of our time. The TEAM did a commendable job. We've only owned this Accord EX for a week, but we hope that the next few years will bring many more "excellent" reviews for HQ Honda. More

Helpful 0

Report | Print

I was at this dealer to have a noise in my car looked at and they claimed the steering rack was bad so they replaced it. What a grave mistake to have this service department do any work on a car. The car wa and they claimed the steering rack was bad so they replaced it. What a grave mistake to have this service department do any work on a car. The car was returned to me and was all over the road with a shake in the steering wheel. I brought it back and requested a spec sheet from the alighnment that they stated they did and they replied by stating that their printer was broken. Imagine that a multimillion dollor dealership that can not afford a new printer. However they took the unevenly worn tires of the front and moved them to the back and told me a tie rod end was not seated properly ( or they forgot to tighten it. So after the fourth time of these incompetant service people could not fix my car I had to bring it to coggin and they alighned the car and told me that headquarter hadleft it so far out of alighnment that all four tires need to be replaced because of uneven ware. I drove back to headquarter honda and demanded that they replace my tires on my 2011 13month old accord and service manager Mike Gippert lauphed at me and told me we are not in buisness to loose money good luck with that. I guess that headquarter honda is in buisness to destroy cars. I live in clermont were the dealer is and now I cringe evertime I see another honda on the road in my hometown with the thought that headquarters service department worked on that car. All I can think is I better get my car away from it before and important part like a tire comes flying off of it. What a nightmare this dealership is!!! My wife and I have bought 5 new hondas over the last seven years and We will never ever buy honda again! More

Helpful 4

Report | Print