51 Reviews
Write a Review51 Reviews of Mike Jaquez
September 10, 2018
Professional service Mike, our salesperson was very courteous, professional and patient. It was a busy day so the transaction took longer than I had hoped. Also, my husba Mike, our salesperson was very courteous, professional and patient. It was a busy day so the transaction took longer than I had hoped. Also, my husband was unhappy with the trade in amount we got for our car. More
Other Employees Tagged: Sady (finance)
September 03, 2018
We drive 6 hours to We drove 6 hours to get our dream car! We worked with Mike Jacquez who made it all happen! We started the conversation ebenthough we lived 6 hours awa We drove 6 hours to get our dream car! We worked with Mike Jacquez who made it all happen! We started the conversation ebenthough we lived 6 hours away he called us when our specific car we were interested was coming. We drove over after being pre-approved and the whole experience was really smooth. We now have our dream car! More
August 22, 2018
car buying made fun! This is the 3rd car I have purchased from Roseville Toyota. Each experience has exceeded the last. I would not go anywhere else. This is the only deal This is the 3rd car I have purchased from Roseville Toyota. Each experience has exceeded the last. I would not go anywhere else. This is the only dealer I would ever consider using. The internet division is amazing. Finance makes things actually fun. More
Other Employees Tagged: Jeannine McElroy , Everyone
August 05, 2018
Caring service The sales person, and the finance officer make you feel like your needs and prefences are their priority. They dont try to sell you what you dont need The sales person, and the finance officer make you feel like your needs and prefences are their priority. They dont try to sell you what you dont need. More
Other Employees Tagged: Jeremy Kenny, Oleg Shchur, Cassidy
July 31, 2018
Everyone was very friendly and efficient. This was our second vehicle purchased at Roseville Toyota and the first experience was so nice we knew we had to come back for the second! This was our second vehicle purchased at Roseville Toyota and the first experience was so nice we knew we had to come back for the second! More
Other Employees Tagged: Sam Sarwari, Lori G. in Finance, she was AWESOME!!
July 31, 2018
Excellent experience Great service while we were determining which type of car we wanted after our last vehicle was totaled. Test drove multiple models and styles of the c Great service while we were determining which type of car we wanted after our last vehicle was totaled. Test drove multiple models and styles of the cars we were interested in. Once we decided on which car, the staff we worked with were professional and friendly making for an all over great experience. More
Other Employees Tagged: Jessica Romero, Tom Payne
July 24, 2018
Sales Was interested in what car would be best for myself, and the needs I would have in the car. Spent a lot of time looking for that car. Thanks for your Was interested in what car would be best for myself, and the needs I would have in the car. Spent a lot of time looking for that car. Thanks for your persistence. More
July 24, 2018
New Car Purchase This was the 7th vehicle that We have bought but from Roseville Toyota, and they will continue to receive my patronage. Mike Jaquez was top notch, ver This was the 7th vehicle that We have bought but from Roseville Toyota, and they will continue to receive my patronage. Mike Jaquez was top notch, very knowledgeable, and made the process easy. More
July 17, 2018
Painless and up front Bought a new 2018 toyota rav4 from this dealership as well as trades in a car. The staff was easy to work with. It started with an internet inquiry an Bought a new 2018 toyota rav4 from this dealership as well as trades in a car. The staff was easy to work with. It started with an internet inquiry and than a phone call from Rubio. We chatted a but than set up an apt to come take a look and drive what we wanted. I ended up working with Mike J at the dealership. We talked numbers and did the whole dance and he met the price I had in mind. Negiotions was easy and painless and everyone walked away happy. Our customer service rep Marissa was amazing. She showed us all the bells and whistles and set up our phones plus all the Matt's and made sure we got a beautiful clean filled up rav4. 2 weeks after our purchase she has checked on us at least 3 times to make sure we are happy and all our questions answered. Finance was easy our fincace person got us a better rate than our prequalificarion was . Overall I am very happy. ROSEVILLE TOYOTA you should never let Marissa go anywhere else, she makes a usually painful process easy and amazing, give her a raise please she deserves it. More
Other Employees Tagged: CJ Rubio, Marissa Wittmann
July 11, 2018
Great experience! I had decided to buy my first new car but, after a number of horror stories from friends, I was nervous. I talked with Mike Jaquez on my first trip I had decided to buy my first new car but, after a number of horror stories from friends, I was nervous. I talked with Mike Jaquez on my first trip to the dealership and he was really helpful and patient. He took time to answer my questions (and find out the answers for the questions wasn't sure about which I liked). He wasn't pushy at all... Huge bonus. I kept in touch with him and he was always willing to help. After about a week, I went back and worked with him on buying the truck I wanted. Since then, he's followed up with me to see how everything is going. Definitely a pleasant surprise. The process much easier than I was expecting and I would definitely go back to Roseville Toyota and Mike if I needed anything. More
Other Employees Tagged: Jacob Tawney, Ryan Ross and a customer service gal named Hannah? (it started with an H)