Mike Mitolo

I need to preface this review by saying I know nothing about Credit Scores, and the lady I talked to was completely nice the whole time. That being said I feel I was messed around with. I called in ask about Credit Scores, and the lady I talked to was completely nice the whole time. That being said I feel I was messed around with. I called in asking about a car and the saleswomen took my information. My credit score started to be checked....and again...and up to 8 times. I tried to maintain contact with the Saleswoman, i understand they were trying to get me financing but to run a credit check 8 times. There should be a guard against that. Finally 7 days passed. I called the store directly and got another salesperson. They said it only takes 2-3 days before they get back with a decision. The Saleswoman claimed she was out of the office 3/7 days, let me know it wasnt her fault because she passed it onto a "Special Finance Manager". Finally had to call and tell them to stop checking my credit. I would not use this location of Hyundai, or if you do, make sure you talk to an actual sales person and not the concierge. More

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Terrible experience- dishonest management and salesperson. They do not value your time and are not honest with car values. If you don’t mind wasting half of your day, dishonest people, and feelin salesperson. They do not value your time and are not honest with car values. If you don’t mind wasting half of your day, dishonest people, and feeling disappointed that a dealership plays tricks, then I would say this is the dealership for you. Otherwise, value your time and worth, and find a dealership with good people that aren’t out to play tricks on others. More

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Satisfied Customer I have purchased, had serviced and now leased vehicles from #1 Cochran Hyundai Monroeville, being a customer for over 7 years. I’ve always felt comfor I have purchased, had serviced and now leased vehicles from #1 Cochran Hyundai Monroeville, being a customer for over 7 years. I’ve always felt comfortable and supported in any dealings with them. The sales personnel are not overly aggressive; the service department hours are conducive to prompt and efficient addressing of issues and/or maintenance. This was my first experience with leasing and both Vic and Taylor from sales and finance respectively were more than tolerant of my questions and their explanations of the process. Thanks to all for a great experience! More

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Very happy! Victor made my buying experience very pleasant. I was looking for a specific car and he went out of his way to get me my second choice, all the way f Victor made my buying experience very pleasant. I was looking for a specific car and he went out of his way to get me my second choice, all the way from Ohio. The car is beautiful, and Victor explained everything in a way I understood. He was honest and personable. I will recommend Cochran to everyone who's looking to get a new car. This is my second Hyundai and I had my first for 10 years. They're a very reliable vehicle. Thanks Victor and Cochran. More

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We received Excellent services and would gladly send people. We would send people because of the following: Excellent customer service Courtesy Attention to details Kind Timely Kept us informed each step We would send people because of the following: Excellent customer service Courtesy Attention to details Kind Timely Kept us informed each step of the process Thank you again More

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Easy, stress free car shopping We enjoyed dealing with Shawn Herman. He was very friendly and very knowledgeable. He has also followed up to see if we need anything. Would not hes We enjoyed dealing with Shawn Herman. He was very friendly and very knowledgeable. He has also followed up to see if we need anything. Would not hesitate to go back for our next car with Shawn. More

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