Mike Pierce | Page 9

Great experience. Interviewed me to determine what my needs were and the features I was looking for before just showing me cars. This made finding the car efficient. Everyone was polite and friendly. Got needs were and the features I was looking for before just showing me cars. This made finding the car efficient. Everyone was polite and friendly. Got a fair trade price on my trade-in. More

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We purchased a 2021 Cadillac Escalade from Ron Carter in Oct 2020. We experienced a few issues, none of which was dealer related. Mike Pierce has been extremely accommodating and helpful. Any dealership can Oct 2020. We experienced a few issues, none of which was dealer related. Mike Pierce has been extremely accommodating and helpful. Any dealership can provide you a wonderful experience during the purchase of you vehicle but it’s the after service that matters most. I appreciate their attentiveness and follow through and look forward to enjoying our beautiful new Cadillac for years to come! More

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Mark Mauricio is very professional and most informative. I really appreciated his and the dealerships transparency. The care towards my vehicle and me was awesome. I really appreciated his and the dealerships transparency. The care towards my vehicle and me was awesome. More

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Best in the business Go see Mark Mauricio and GM Mike Pierce. I have purchased 5 cars from these guys and no one beats them. I can't say enough good stuff about these gu Go see Mark Mauricio and GM Mike Pierce. I have purchased 5 cars from these guys and no one beats them. I can't say enough good stuff about these guys. If you are tired of the car salesman hustle, go see these guys, they don't play or waste your time. They make their money on volume since they are number 1 in the nation which is why no one else can compete. I have shopped Kia to Mercedes and I don't know why anyone would buy anything other than a Cadillac. Kia was the same price as the Cadillac (lease). I don't know why but probably because of the residuals. Mercedes was twice the payment for the same priced car, also I assume because of residuals. You really can't beat the concierge service as well, they bring you the same car you have as a loner and bring your car back after the service, such a time saver! More

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A Superior Sales Experience From start to finish, it was a superior sales experience. I was impressed by the fact that the advertised low prices and discounts were honored. In mu From start to finish, it was a superior sales experience. I was impressed by the fact that the advertised low prices and discounts were honored. In much the same way, I was pleased that the zero percent financing was also made available. Having purchased from this dealership, Ron Carter Cadillac, before, I expected and received very professional, courteous, friendly, and efficient service. All of the interaction was sincere, honest, comfortable, and above board. The entire experience feels like I'm conferring with a trusted advisor rather than with a sales representative. More

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Best Dealership I've ever been to I buy about 2 cars a year for business and personal. These guys are the best. I have bought about 20 new vehicles in 8 years so I should know. I ca I buy about 2 cars a year for business and personal. These guys are the best. I have bought about 20 new vehicles in 8 years so I should know. I can't say enough about their price and service. I will never buy another car from ANYONE else. Mike Pierce (GM) is second to none. He gets it done when no one else can. Mark Mauricio is who you want to deal with, and June in finance. Both are excellent. Shannon More

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What Cadillac is and always should be--the highest standards Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac stand Not since I worked at and bought my first Cadillac at Bramen Cadillac in Miami 40 years ago, have I found a dealership that upholds the Cadillac standard like Ron Carter. Cadillac, is right up there with the American Flag, Ron Carter Cadillac understands this and displays it from the moment you walk in, until the drive out in your new Cadillac. Head and shoulders above every Cadillac dealer in the Houston Metro Area. Mark Mauricio is a prince of sales decorum. More

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Best Deal and service ever Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding servic Felipe Candles sales associate at Ron Carter at the Friendswood Dealership gave me the best deal and service ever. If you ever want outstanding service and the best car deal please reach out to Felipe at the Ron Carter Cadillac Friendswood Dealership. When assisting my mother in the purchase of a new car his support and dedication to getting her the best deal was outstanding. Thank you for being the best and my family and I are looking forward to purchasing more cars from you Felipe. Thank you very much. Cassey Perkins. More

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Satisfied Dylan Basurto was very helpful and straight forward during the sales process and he went above and beyond my expectations in making the purchase of my Dylan Basurto was very helpful and straight forward during the sales process and he went above and beyond my expectations in making the purchase of my ats a very enjoyable event. More

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Certified 2017 CTS I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready I purchased the CTS, was basically purchased over the phone, I asked Mark to make sure car was check for all features to be working and would be ready for me to pickup, I drove 300 mi to get auto, Car was not ready, Paper work took 5 min. (cash deal). Took 3-4 hours to finally get on way home. Some of the features did not work. Could not get assistance over the phone. I made an appointment to return, 1 month later I took car in, about 1 1/2 hr later, came to me nothing wrong with car, we ran diagnoises on car no problem. Again I told them memory on seat does not work., Took the car back into service, 15 minutes later, came back, oh the seat control was on lock out (ever what that means), but it works now. I had conversations with Mark (sales rep), the sales manager and service manger, none of the guys could tell me over the phone what to do. Service rep was the only one that seemed to understand the problem after several explanations on what the situation was on the car. It has been 3 weeks, not a word from any of the employees at the place. By the way, when I picked up car, no inspection sticker, got stopped, nearly got a ticket. GREAT SERVICE WOULD YOU SAY!!! I have purchase at least a dozen Cadillac's, worst dealership I have dealt with!! More

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