Mike Rice
Mike Rice at Ed Martin Buick GMC
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Mike Rice

Service Advisor

Ed Martin Buick GMC

9896 N Michigan Rd
Carmel, IN 46032

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Mike Rice

March 27, 2024

Dealership Rating
Employee Rating

Had the pleasure of doing business with a representative named Johnny. Please get a hold of this rep he will make sure you get what you need. And explain every little item that most reps don’t. More

by Jin93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2024

Ed Martin Buick GMC responded

Thank you so very much! We truly appreciate your business and your kind feedback. Enjoy your beautiful new GMC truck!

March 27, 2024

Dealership Rating
Employee Rating

Lots of inventory, and very polite. Wants to sell cars. But, turn signal return observed faulty on check ride. Fix lasted one day. Told to bring in. Told not today, come back in on More

by GMC buyer
Service Time
Service Communication
Recommend Dealer
No
Apr 10, 2024

Ed Martin Buick GMC responded

Thank you for your feedback. Our Operations Manager will reach out.

May 02, 2024

GMC buyer responded

Dealer did respond to comments and service was completed quickly. UPDATE: when our GM loan paperwork was received, payments were scheduled to begin in May and not July as Dealer’s signed contract stated. Three contacts with Finance Manager, Casey Price, to resolve the issue resulted in no feedback. GM was no better, with two contacts and no response. We started our payments in May. What ever happened to doing what you say you are going to do? Not a good start with this dealership!

October 04, 2023

Dealership Rating
Employee Rating

Great staff, friendly and will do their best to solve your problem to your car. More

by Yesseniagomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2023

Ed Martin Buick GMC responded

Thank you so much! We truly appreciate your business and your feedback on Mike and our service team.

August 07, 2023

Dealership Rating
Employee Rating

Second time buying there, great customer service. Arthur-Zarddy Gwion Jr. was great and helped us get what we wanted. More

by Sofastia77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 07, 2023

Ed Martin Buick GMC responded

Thank you for choosing Ed Martin Buick GMC for your vehicle purchase! We truly appreciate your loyalty and continued business!

May 30, 2023

Dealership Rating
Employee Rating

A great sales and service dealer for me for my last five leased vehicles. And one salesman in particular has been extremely helpful. More

by wadale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 31, 2023

Ed Martin Buick GMC responded

Thank you for choosing Ed Martin Buick GMC for your new GMC! It was a pleasure working with you!

May 11, 2023

Dealership Rating
Employee Rating

This is my second purchase with Arthur. He’s excellent what he does now I will say it’s one guy that work there. He’s a total, butt head on the finance and just avoid him as much as possibl More

by Pmforrest65
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Zach Frutiger, Tyler Mclachlan, Arthur-Zarddy Gwion Jr., Casey Price , Arthur the salesman excellent Arthur the salesman

May 15, 2023

Ed Martin Buick GMC responded

Thank you for your loyalty and continued business. We have shared your concerns with our management team.

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