1,273 Reviews
Write a Review1273 Reviews of Mike Rivera
April 01, 2017
Service has always been polite and efficient. Have been able to accommodate on short notice. The location is very convenient. I like not having to go out to a has always been polite and efficient. Have been able to accommodate on short notice. The location is very convenient. I like not having to go out to a highway. More
Other Employees Tagged: JR Gray, Joe Decangi, Brooke Geyer
March 31, 2017
We dropped Honda and BMW to move to Hawthorne Chevrolet Rob DeSimone makes each purchase (now in our 5th family purchase/lease) with Hawthorne Chevrolet feel like going to get groceries. I can come in and t Rob DeSimone makes each purchase (now in our 5th family purchase/lease) with Hawthorne Chevrolet feel like going to get groceries. I can come in and tell Rob I am ready to get a new model and this is where I need to be at a payment. He always just makes it happen. It is like family there. the service department is just fun to deal with. Every employee feels like you are dealing with the owner. They greet me with smiling faces and actually listen, which makes each trip faster and effectual, so I really only have to go when ONSTAR tells me to. We love our cars and get excited about the end of leases. we no longer dread the transition. More
Other Employees Tagged: Robert DeSimone, Carrie Bickford, Steve Kochan , Jeffery Mays, Heather Petronzio
March 29, 2017
The best buying experience I've had in purching a newvecle. The best buying experience I've had no hassel pricing the salesman was great price was fair the was delivered as promised. I would buy their again The best buying experience I've had no hassel pricing the salesman was great price was fair the was delivered as promised. I would buy their again More
Other Employees Tagged: John Dingertopadre, John Riley , Carrie Bickford, Jeffery Mays
March 22, 2017
Great dealership I'm very pleased with Hawthorne Chevy, from sales to the service department. Friendly people , great staff ! I would definitely recommend this deale I'm very pleased with Hawthorne Chevy, from sales to the service department. Friendly people , great staff ! I would definitely recommend this dealership to anyone. More
Other Employees Tagged: Dennis Johnson
March 17, 2017
very helpful excellent services Excellent service very helpful never had a problem would defiantly recommend this dealership.i always left very satisfied.iI would definitely buy anot Excellent service very helpful never had a problem would defiantly recommend this dealership.i always left very satisfied.iI would definitely buy another vehicle when ready. More
February 28, 2017
Great Mike was knowledgeable, honest and gave good advice re needs now and soon. I transferred my business from Paramus because of him and will enjoy workin Mike was knowledgeable, honest and gave good advice re needs now and soon. I transferred my business from Paramus because of him and will enjoy working with him in the future More
February 23, 2017
recall notice service They were very helpful. Brought vehicle in for recall notice service. Had it back in just a few short hours. Staff was pleasant and friendly. They were very helpful. Brought vehicle in for recall notice service. Had it back in just a few short hours. Staff was pleasant and friendly. More
February 19, 2017
Great customer service! Always a great experience when visiting Hawthorne Chevy for service. Dealership and service departments appear clean and organized and the staff is kn Always a great experience when visiting Hawthorne Chevy for service. Dealership and service departments appear clean and organized and the staff is knowledgeable and friendly. Usually in and out in a reasonable time. More
February 13, 2017
Amazing customer support and great prices Dealership has several car models which is awesome. Additionally, the consultants are willing to help you to procure the best deal for your automobile Dealership has several car models which is awesome. Additionally, the consultants are willing to help you to procure the best deal for your automobile within your budget and will work the numbers with you to make it happen and get your dreamed car. The Service center area is great. they take customer service to a whole new level. For instance, service consultants will help you with your car and will explain the issue. But, we as customers want more details about the car. Therefore, consultants involve the service technicians to help you to understand the issue and how that issue can be fixed. Even if the car does not have a problem techs will advise what needs to be done. More
Other Employees Tagged: Thomas Verheeck
February 10, 2017
Service review Always friendly, courteous, and knowledgeable emoyees. Even the customer waiting room (lounge) is comfortable and clean. The entire dealership buildin Always friendly, courteous, and knowledgeable emoyees. Even the customer waiting room (lounge) is comfortable and clean. The entire dealership building is keep very clean also. More
Other Employees Tagged: Tom Brown, Carrie Bickford, Steve Kochan