Mike Schwarz | Page 14

Ralph was outstanding. (So was Dan, the General Manager and Mike Schwartz in Finance). This is the fourth BMW we have purchased from BMW of Crystal Lake! And we live in Chicago some 60 miles away!. There and Mike Schwartz in Finance). This is the fourth BMW we have purchased from BMW of Crystal Lake! And we live in Chicago some 60 miles away!. There is a reason we consistently buy our cars at this dealership. They go way out of their way to make us feel special. They are fair and honorable. Ralph was so accommodating, kind and knowledgeable we felt compelled to present him and his tech person with a special lunch when they delivered our car to our home. I have purchased cars for over 50 years and must say this is the most exceptional auto dealership I have ever had the pleasure of dealing with. Before you purchase a BMW, you owe it to yourself to contact Ralph at BMW of Crystal Lake. More

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Ralph was great from the second I walked in! I visited multiple dealers before Anderson Motors and I can say I felt definitely felt welcomed. From being offered refreshments to his recommendations, it was multiple dealers before Anderson Motors and I can say I felt definitely felt welcomed. From being offered refreshments to his recommendations, it was a great experience! More

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Very pleased with how Ralph went above and beyond- awesome customer service! Would definitely recommend Anderson to all my family and friends- The whole team was very friendly! awesome customer service! Would definitely recommend Anderson to all my family and friends- The whole team was very friendly! More

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Buying a new car in today’s market is very difficult. Cody eliminated the hassle, did a great job finding the car we wanted, and helped us every step of the way. Cody was a great communicator and always Cody eliminated the hassle, did a great job finding the car we wanted, and helped us every step of the way. Cody was a great communicator and always pleasant. More

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Zack was Great. Everyone was helpful. I love this place More

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This dealership is wonderful! I set up a test drive online after closing time and the next morning received a phone call from Leah confirming my appointment. I arrived at the dealership and was pleasan online after closing time and the next morning received a phone call from Leah confirming my appointment. I arrived at the dealership and was pleasantly greeted by Michelle Canova, the saleswoman helping me. We went over to her desk where she handed me the keys to the car I was going to test drive and told me I could take the car for a drive on my own and to let her know when i returned. When i got back Michelle was more then helpful with any questions I had about the vehicle. The negotiation process was hassle free and very timely with no sketchy sales tactics. I arranged for a time to take the car to my mechanic, Michelle was more than accommodating with my hectic schedule making this a very pleasant and easy car buying experience. I was treated with respect and my time was not at all wasted like at many other dealerships. I would 100% recommend this dealership and Michelle to anyone in the market for a new or used vehicle! More

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Excellent experience!! Highly recommend this dealership to anyone looking for a new BMW. to anyone looking for a new BMW. More

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