Mike Waddle
Mike Waddle at Arlington Heights Ford

Mike Waddle

Service Writer

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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4.9
500 Reviews
4.9

500 Reviews

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500 Reviews of Mike Waddle

August 05, 2025

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Employee Rating

Clean, professional and corrected the issue that needed to be address. Would recommend this dealership to anyone looking. Thank you/Pat More

by patrick.omalley
Service Price Transparency
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Recommend Dealer
Yes
Aug 06, 2025

Arlington Heights Ford responded

Thanks for the recommendation. We're glad our team could assist you effectively. Take care!

July 31, 2025

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Absolutely the best experience, Seamless. The pick up & delivery guys are great. Lou was very helpful. More

by bejay01
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Recommend Dealer
Yes
Jul 31, 2025

Arlington Heights Ford responded

Thank you for your feedback. We're glad to hear that everything from pick up to delivery went well and that our team was helpful. Your review means a lot to us at Arlington Heights Ford.

Aug 02, 2025

Arlington Heights Ford responded

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July 26, 2025

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I took both my vehicles in on the same day Mike Waddle took care of Me on both. Excellent service, the Marquis had an issue with The Check Air Suspension Light and Power the Power Steering wasn't right... More

by Bassmandew
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Recommend Dealer
Yes
Jul 26, 2025

Arlington Heights Ford responded

Thank you for sharing your experience with us. We're glad our team could assist with your vehicles.

July 24, 2025

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Brought in the new truck for routine service, had Mike as my service manager...though they were short staffed, he was right there taking care of me. Let me know some options and possible additional fixes but More

by jdills210
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Recommend Dealer
Yes
Jul 27, 2025

Arlington Heights Ford responded

We're really glad to hear you had a positive experience and appreciate your kind words about our service. Our team always strives to provide attentive and informative service even during busy times. We look forward to assisting with your truck in the future at Arlington Heights Ford.

June 28, 2025

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The Service Department at Arlington Hts. (IL) Ford has never disappointed me. P. J., the mechanics, service writers, and clerical staff have made my service experiences very positive. They w More

by DocEsch
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Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Lou Alfano , P. J.

Jul 06, 2025

Arlington Heights Ford responded

We're grateful for your kind words about our team at Arlington Heights Ford. We're pleased to know you've consistently had positive experiences with our Service Department, and we look forward to continuing to provide you with excellent assistance.

June 26, 2025

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Mike Waddle was great in taking care of the recalls I had. He stayed on top of the situation even when I had a phone issue and he could not reach me. More

by james.wallace
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Recommend Dealer
Yes
Jul 06, 2025

Arlington Heights Ford responded

We appreciate you acknowledging our team's dedication in handling your recalls. We're proud that they were able to stay on top of things for you. Thanks for choosing Arlington Heights Ford.

June 20, 2025

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Mike Waddle did a great job of explaining everything I needed for my car when I brought it in for service. 10/10 would recommend anyone to get their services done at this dealership. More

by Suarez.usmc
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Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

We appreciate your positive feedback and are pleased to hear about your experience with our team. Thank you for the recommendation, and take care!

June 20, 2025

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Great service. Mike waddle was courteous and helpful. The work was done earlier than expected. The service team made us feel comfortable with the work done on our c More

by Art Haehnel
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Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

Thank you, Art. We're glad our team was able to provide great service and make you feel at ease during your visit.

June 18, 2025

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First class service always at AH Ford! I have been a customer for over 35 years… More

by Jdkay18
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Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

Thank you for being a loyal customer of Arlington Heights Ford. We appreciate your trust in us over the years.

June 17, 2025

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Employee Rating

Mike Waddle, Service Manager for this visit, and many prior visits, always goes above and beyond to ensure customer satisfaction. Thank you Mike! More

by dwberkow
Recommend Dealer
Yes
Jul 19, 2025

Arlington Heights Ford responded

We truly appreciate your positive feedback about our team. Hope to continue providing you with great service at Arlington Heights Ford.

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