Mike Youssef

Great Salesman, Atrocious Management If you are going to buy a car from Weir Canyon Honda, insist on working with Angel Gutierrez in sales and Kyle Gibson in finance. Both of them were fantastic, profess to buy a car from Weir Canyon Honda, insist on working with Angel Gutierrez in sales and Kyle Gibson in finance. Both of them were fantastic, professional, and entirely pleasant to work with. I am only giving this dealership two stars—and I only returned to finish purchasing my 2024 Accord Hybrid—because I wanted to ensure Angel got his commission. The management team, however, is a completely different story. My experience with the sales desk was incredibly frustrating. After my initial test drive and credit application, a Sales Manager literally threw my file in the trash after just one day. They absolutely refused to negotiate on a vehicle that had been sitting on their lot for 26 days and had an open safety recall. I didn't have time to complete the deal the first day I test drove the car, so Angel arranged for his coworker to wrap things up with me the next day. When Iyman Imam and General Sales Manager Mike Youssef stepped in to close Angel's deal, their tactics felt incredibly slimy and dishonest. It was so off-putting that I actually walked out of the dealership that second day without buying the car. I returned the next week and closed the deal with Angel even though Sales Management refused to meet my pricing request. I later reached out directly to the General Manager, Mike Russell, to provide this feedback and see if they were willing to make things right for a customer. Instead of addressing his team's toxic sales culture, he was completely dismissive and accused me of trying to "sell" survey results. Buy from Angel, but be prepared to play exhausting, old-school dealership games the second your file hits the manager's desk. More

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Everyone here was professional, patient, and respectful. At no point did I feel pressured or identified any lack of transparency. They took their time going over different options that would work best for m At no point did I feel pressured or identified any lack of transparency. They took their time going over different options that would work best for me. After making a choice over two days, they smoothly and quickly completed the paperwork process with me in a way that was comfortable. The overall environment in this dealership is very warm. This was the absolute best dealership experience I’ve ever had. I truly admired and appreciated this place and the people here. More

by Lacy Shively Verified Customer Verified Customer

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They (Issa and Mike) listened to what I needed and then came up with a plan to execute in a timely manner. came up with a plan to execute in a timely manner. More

by Ohonda3 Verified Customer Verified Customer

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Mike Youssef could not have been more helpful and he is a pleasure to work with, Mike and his team made the buying process very simple and enjoyable, I will definitely be referring Weir Canyon Honda to all o pleasure to work with, Mike and his team made the buying process very simple and enjoyable, I will definitely be referring Weir Canyon Honda to all of my friends and returning for my next Honda purchase without a doubt. More

by chris@midway-group.com Verified Customer Verified Customer

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The dealership had all of its inventory laid out very nice, which made it very easy to compare the cars’ interior and exterior. This dealership also made the process very smooth and quick! nice, which made it very easy to compare the cars’ interior and exterior. This dealership also made the process very smooth and quick! More

by siennaherrera15 Verified Customer Verified Customer

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Overpromised on price. Not transparent with final cost until we showed up to pick up the car. Not transparent with final cost until we showed up to pick up the car. More

by sbrcr267 Verified Customer Verified Customer

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They were able all of our questions. The very knowledgeable staff helped us find the right car for us! The very knowledgeable staff helped us find the right car for us! More

by bmburns1 Verified Customer Verified Customer

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This is the second lease we have done with Issa, he and his team. He, Sammy, Mike and Ed worked to make it a quick and easy process. his team. He, Sammy, Mike and Ed worked to make it a quick and easy process. More

by JAMMIEPE Verified Customer Verified Customer

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We love our new pilot! All thanks to the team here at Weir Canyon Honda! The entire process was fast and stress free. Everyone who helped us was kind and took time to make All thanks to the team here at Weir Canyon Honda! The entire process was fast and stress free. Everyone who helped us was kind and took time to make us feel comfortable making a large purchase on a new car. They spent time to explore all the features and we left very happy customers! Would buy another car here. Thanks so much! More

by garibayadrian Verified Customer Verified Customer

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Mr. Kyrolos Mehony sales person was very nice and very professional also, Mr. Michael Youssef Thank you for there service and help professional also, Mr. Michael Youssef Thank you for there service and help More

by FRMICHAELGABRIEL Verified Customer Verified Customer

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