Bryan Keroles

I had a great experience with Jeff and Joe and was able to get the vehicle I wanted at a fair price. to get the vehicle I wanted at a fair price. More

by mrjasonhannon Verified Customer Verified Customer

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Actually he was really great. He helped us through email and text messages which was so important for us since we are far from Anaheim. He checked all of our paperwork’s before we He helped us through email and text messages which was so important for us since we are far from Anaheim. He checked all of our paperwork’s before we visit, so he made sure that the deal is ok. He was so polite, helpful, and nice. Best experience with dealerships and salesmen ever. More

by akbari.arshia Verified Customer Verified Customer

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Great customer service. Eddie was fantastic. He answered my questions and wasn’t too pushy. Eddie was fantastic. He answered my questions and wasn’t too pushy. More

by BRIAN@CROSSPOINTE.COM Verified Customer Verified Customer

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Everyone took great care of me and Eddie has great product knowledge. I absolutely love my new Pilot. product knowledge. I absolutely love my new Pilot. More

by MISSMACIAS Verified Customer Verified Customer

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The staff was top notch! Everyone brought their A-game to provide me with a outstanding experience and service. I would gladly come back and would recommend them over other H Everyone brought their A-game to provide me with a outstanding experience and service. I would gladly come back and would recommend them over other Honda dealers. More

by casas.family Verified Customer Verified Customer

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Great service from the entire team. I would recommend them and will be back for my next Honda. I would recommend them and will be back for my next Honda. More

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This dealership was very welcoming, and everything was very clean. The staff was very friendly and helped me pick the perfect car very clean. The staff was very friendly and helped me pick the perfect car More

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Both of my salespeople were excellent, charming, helpful and genuinely concerned that my experience would be satisfactory. The facility itself is spotlessly clean, light, bright and airy and from what I saw and genuinely concerned that my experience would be satisfactory. The facility itself is spotlessly clean, light, bright and airy and from what I saw of the extensive inventory everything was impeccably presented. The problem was that I was perhaps a rather unusual buyer. I'd pretty much agreed the major details of the purchase before arriving and was buying the used Lexus on behalf of an old friend who has become partially disabled and couldn't attend to the matter himself. Even though this was to be a cash purchase the dealership's anti-fraud control system kept throwing up new problems to completing the purchase and overcoming each one took time. This wasn't helped by the sales manager who appeared completely disinterested. The root of the problem appeared to be the dealership's control system throwing up new obstacles, each of which had to be overcome to move forward. As an example I was told that my friend would have to take delivery in person since the car was going to be registered in his name. He's in Northern California, so, even if the car had been fully paid for this was impossible and there appeared to be no way that I could take delivery on his behalf. It was suggested that I buy the car in his stead and then transfer it to him which I agreed to do. I went back home, a little over 100 miles away agreeing to come back the next day with a Cashier's check from a major bank, using a one way rental car to get there. While I was getting the car, time being of the essence on a Friday and with the whole of Los Angeles to traverse in both directions my wife got the bank check for me and I set off. Next obstacle! The dealership couldn't accept the check because my wife's name was on it as having purchased the check so they would have to have a copy of her driver's license and a credit application to move forward! That took time as my wife was away from home, and now the system required my S.S. number and a credit report too! More time wasted as I'd locked my credit report after having my phone stolen last year and the password for the credit reporting agency was on my home computer. Why this was even necessary is beyond me and I'm a CPA!. Eventually we could move forward. The Finance Manager was charming, efficient and helpful too and some three hours after arriving for what should have been at most a forty minute transaction I left with the car into the thick of Los Angeles Friday night rush hour (actually four excrutiating hours) for the journey home. All in all this simple process took the better part of two working days and almost 450 miles of driving, most of which could have been avoided had the dealership's sales manager been pro-active rather than reactive. More

by war5cry Verified Customer Verified Customer

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Weir Canyon was, of the two auto discount programs I signed up for, were the only dealership to reach out to me! signed up for, were the only dealership to reach out to me! More

by MARYIPRO Verified Customer Verified Customer

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Excellent and professional customer service I would recommend 100%, everyone at the dealer made my purchase fast and easy! recommend 100%, everyone at the dealer made my purchase fast and easy! More

by omarestrada_ Verified Customer Verified Customer

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