Dealership Experience
5 yrs, 9 mos
Industry Experience
14 yrs, 7 mos
Specialties & Trainings
DELIVERY SPECIALIST
140 Reviews
Write a Review140 Reviews of Miriam Roman
January 14, 2021
Everyone was pleasant and knowledgeable and very efficient I would. Recommend Honda of freehold to anyone looking for a vehicle. Damian was especially helpful and knowledgeable efficient I would. Recommend Honda of freehold to anyone looking for a vehicle. Damian was especially helpful and knowledgeable More
Other Employees Tagged: Damian Simonelli, Randee Schneider , Hector Gomez
January 11, 2021
Would never recommend this dealership. Negotiated a price with Hector and came to an agreement on the maximum price for my Honda Civic. Shook my hand and told me congratulations. Waited 3 hours for the car t with Hector and came to an agreement on the maximum price for my Honda Civic. Shook my hand and told me congratulations. Waited 3 hours for the car to be detailed. Got into the financial office to be told my MAXIMUM negotiated price didn’t include taxes and fees.... ok so what do you think maximum means? Very disappointed and definitely put a bad taste in my mouth. Will not be purchasing from Honda of Freehold again. On another note, Hilda and Miriam were great. Update: Manager, Steve Gallo urged me to call him to discuss the matter further. When I called, he told me he would call me back. That was a week ago. When I called again, he didn’t pick up. I left a voicemail but have not heard back. Very unprofessional and rude. Very dissatisfied. Looks like the owner needs to clean house. More
Other Employees Tagged: Hilda Velazquez , Steve Gallo, Hector Gomez
January 04, 2021
Professional and prompt service...my service rep Jake was very informative and courteous and kept me informed on the status of my vehicle and I was very happy it was completed as planned very informative and courteous and kept me informed on the status of my vehicle and I was very happy it was completed as planned More
Other Employees Tagged: Dan Cohen, Jake Hendricks, Jessica Sanchez
January 03, 2021
Sam Fowler was incredibly accommodating. He helped us entirely outdoors because we felt uncomfortable going indoors due to Covid. Upon arrival, we took the CR-V for a test drive and then when we got back entirely outdoors because we felt uncomfortable going indoors due to Covid. Upon arrival, we took the CR-V for a test drive and then when we got back, Sam went over all the features of the car. He worked out a lease agreement that meets my budget and I am very thankful he liaised between me and his colleagues (finance, etc.) so that I did not have to go inside the dealership (they're following all protocols and I am sure it is safe but needed to minimize the risk). 10 out of 10 service from Sam and his colleague Miriam who we met when we returned to pick up the vehicle. Miriam showed me all of the car's features and made sure I was comfortable navigating them. She set me up for a great experience with my new CRV!!! I highly recommend working with Sam and Miriam. More
Other Employees Tagged: Samuel Fowler III
January 03, 2021
By far the BEST car leasing experience I ever had. My sales rep was on point and made the process quick and seamless! After going around to different dealerships and having not so great experiences, I we sales rep was on point and made the process quick and seamless! After going around to different dealerships and having not so great experiences, I went in with not that high of an expectation. I walked out with those expectations being exceeded More
Other Employees Tagged: Peter Kamel, Mike Simpson , Ron Teplitzky
December 27, 2020
Raj was great very professionalAppointment was on timeI Raj was great very professional Appointment was on time I negotiated price and it was agreed without too much pain Dan I believe handled the finan Raj was great very professional Appointment was on time I negotiated price and it was agreed without too much pain Dan I believe handled the finance easily very professional Miriam was great explaining the vehicle More
Other Employees Tagged: Rajinder Kang , Dan Cohen
December 27, 2020
For the most part I had an excellent experience. Next For the most part I had an excellent experience. Next time I will get a better deal, can't help but to feel something went a little wrong in that ar For the most part I had an excellent experience. Next time I will get a better deal, can't help but to feel something went a little wrong in that area. I visited this office twice a waited a long both times. When the salesperson is busy that you have an appointment with when you get there you should be referred to someone that isn't busy. More
Other Employees Tagged: Damian Simonelli , Steve Gallo, Hector Gomez, Robert Ramirez
December 09, 2020
Hilda was very helpful keeping me around my price range and with the color I want. I’m glad I test drove different types of models, to compare what I like and don’t like. and with the color I want. I’m glad I test drove different types of models, to compare what I like and don’t like. More
Other Employees Tagged: Steve Kocak, Hilda Velazquez , Dan Cohen
December 06, 2020
Had a great experience with Damian. He was straight with me and really gave me a great deal! I was debating between a civic or an accord and he let me test drive both with no questions asked. me and really gave me a great deal! I was debating between a civic or an accord and he let me test drive both with no questions asked. More
Other Employees Tagged: Damian Simonelli, Mike Simpson , Jessica Bringoli
December 03, 2020
Very professional I filled out your questionnaire to Very professional I filled out your questionnaire to the best of my ability given the time constraints since I do have a life outside of Honda. Ho Very professional I filled out your questionnaire to the best of my ability given the time constraints since I do have a life outside of Honda. Hopefully you now have enough words to satisfy your minimum word requirement. More
Other Employees Tagged: Rajinder Kang, Amir Abraham , Dan Cohen