Moe Adballah | Page 2

I was made comfortable and felt like my needs and wants were met and more. were met and more. More

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Went above and beyond to assist with the purchase of my Ford Maverick, awesome service Ford Maverick, awesome service More

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Very friendly crew, tried to do the best they could, I recommend this dealership to other people recommend this dealership to other people More

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Great attentive professional service! Ryan was amazing! He was ver helpful friendly. He made sure my Bluetooth was set up before leaving with my new car. Ryan was amazing! He was ver helpful friendly. He made sure my Bluetooth was set up before leaving with my new car. More

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Great treatment. Great staff. Very happy with my car and deal. Rich and Moe went over and beyond to make the deal happen and for me to be happy for my purchase. Ri Great staff. Very happy with my car and deal. Rich and Moe went over and beyond to make the deal happen and for me to be happy for my purchase. Rich was great even went and washed vehicle himself and made sure I was happy with the whole experience. More

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Niko and Antony did a great job great service by the hole team , thanks agaiin hole team , thanks agaiin More

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Stopped by Friday evening to look at a truck. Our sales guy Erick was great he got my father into the right truck and was very helpful. Our sales guy Erick was great he got my father into the right truck and was very helpful. More

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We were very pleased with our car buying experience at Fair Oaks Ford. Erik was very knowledgeable about the vehicle we were buying and explained all the features in great detail. He also kept us inform Fair Oaks Ford. Erik was very knowledgeable about the vehicle we were buying and explained all the features in great detail. He also kept us informed each step of the way int the car buying process. We also received follow up calls from both the Jeremy, the Sales Manager and from our sales person, Erik informing us we could call if we had any questions. More

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Before coming in, I was very specific about what I wanted. Price, options, etc. and they said they could make that happen after having been to 2 other dealers. Their price listed online was $5K less t wanted. Price, options, etc. and they said they could make that happen after having been to 2 other dealers. Their price listed online was $5K less than what my budget was, so I figured we'd have no problem especially when they reassured me they could make that happen. Upon arrival, everyone did great, things were flowing, and we eventually agreed on a price I was comfortable. Then as I was signing, the paperwork said and entirely different number than I agreed to. I felt sidelined and not happy with that experience. They eventually got the price to a bit closer to what we had agreed upon, but it felt a bit like a bait and switch. I would never again sign off on a handwritten offer. Have them put it in print and before you sign the agreement. Then hopefully you won't have to deal with what I did at the time of signing the contract. It became a situation of he said, she said, and a HUGE communication disconnect between many of the people there. Both dealers I went before never did this and I've never experience this when buying a car before. It really ruined the experience. I was eventually able to get a vehicle close to what I wanted. Five hours later and after feeling I had been deceived. More

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Professional knowledgeable staff who were easy to work with. Erik Padilla was fantastic. I will send others to Fair Oaks and purchase from them in the future. with. Erik Padilla was fantastic. I will send others to Fair Oaks and purchase from them in the future. More

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