Mohamed Nihad Sansoul | Page 45

Picky, but I was satisfied with the result I was a customer with a very specific checklist of Needs and Wants; Nihad make sure my needs were met and I got what I wanted. Nihad was also friendly I was a customer with a very specific checklist of Needs and Wants; Nihad make sure my needs were met and I got what I wanted. Nihad was also friendly and funny. I am not familiar with a Nissan; however, I would recommend Jackie Cooper. Thanks Nihad!!!!! More

Helpful 5

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Prodigal customer comes home! My husband and I have been Jackie Cooper customers for many years. However one day I decided to visit "another" dealership just to see what they were My husband and I have been Jackie Cooper customers for many years. However one day I decided to visit "another" dealership just to see what they were like to deal with and look over their inventory. BIGGEST MISTAKE EVER! I did find a car I liked, even after the sales guy kept trying to sell me a Chevy when I specifically told him I wanted a Nissan. I told him I did NOT want a tan interior, which he kept showing Chevy cars with tan interiors. Then when going over the inspection that was supposedly done before coming out on the lot, I found several issues that supposedly were checked and passed on the inspection. I bought the car in Mid July specifically because I was going on vacation with my kids..I drove it home but just felt things weren't right. I took it back and insisted that these things that weren't right be fixed. I picked it up a few days later and the brakes went out while I was driving it! Luckily I was close to home and managed to get it back to my house. It was over a month before I actually got to take it home because of all the "issues" I had with things that were wrong with the car. Sunroof was messed up, front tires were below safe limit, driver's power seat didn't work, then the brakes and some other small things. But when you pay $22,000 for a car it should work in my opinion. We could not get phone calls returned, actually had to go to the dealer several times and confront the people to get answers. It was an awful experience!!! So in the last 3 weeks my husband and I have bought 2 cars from Jackie Cooper. This makes 7 we have bought from them! Our sales rep Nihad Sansoul was amazing! He listened to what we wanted, didn't want, made suggestions and was so polite and very knowledgeable. He has called and text several times since our purchases to check on how we liked our cars, to see if we had any questions, and to thank us again for buying from Jackie Cooper. Never again will we go anywhere else. We learned our lesson! These people are incredible at getting you financed, getting your car ready for you to take home, and very good at responding to your calls. More

Helpful 5

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Came in for oil change, then purshased a new car Nihad was is awesome! I came in to for a routine oil change on Saturday for my Altima and while I waited, Nihad did a great job selling on us on a new Nihad was is awesome! I came in to for a routine oil change on Saturday for my Altima and while I waited, Nihad did a great job selling on us on a new car. He was awesome and created a great customer experience, he was knowledgeable and really paid attention to our needs. He is a great sales person and made it a great purchasing experience. I would definitely recommend him for your next vehicle purchase. -Ish More

Helpful 5

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great customer service Nihad and MJ made the car purchase a pleasant experience. Both were extremely friendly, personable and knowledgeable. They have great customer servi Nihad and MJ made the car purchase a pleasant experience. Both were extremely friendly, personable and knowledgeable. They have great customer service skills. They could tell I was having anxiety about buying a new car and never were the pushy car salesman stereotypes I've experienced at other dealerships. I will definitely recommend Nihad and MJ to other family members and friends. More

Helpful 5

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2018 PathFinder The sales person was very friendly and surprisingly did not come off as being aggressive and push as you find at a lot of other dealerships. He unders The sales person was very friendly and surprisingly did not come off as being aggressive and push as you find at a lot of other dealerships. He understood we were looking and wouldn't be buy the day we came by and never tried to push for otherwise and was very respectful of our wants and time. More

Helpful 6

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2018 Rouge with Good service Nihad and Ghifar helps me pick out a 2018 Rouge SL and have very helpful with the service and got me insurance so we can drive with insurance on us. Nihad and Ghifar helps me pick out a 2018 Rouge SL and have very helpful with the service and got me insurance so we can drive with insurance on us. Very well job and will come back for my next car. FROM HONDA TO NISSAN More

Helpful 5

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Excellent sales service Nihad was very helpful in finding what we needed. He had a great sense of humor and didn’t try to upsell us. He made it a positive experience...very d Nihad was very helpful in finding what we needed. He had a great sense of humor and didn’t try to upsell us. He made it a positive experience...very different than your typical salesperson. He explained features thoroughly as well as the warranty. More

Helpful 5

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Very Professional I found a used car on Auto Trader at Jackie Cooper and went to test drive it. I had a great experience throughout the process and ended up buying it. I found a used car on Auto Trader at Jackie Cooper and went to test drive it. I had a great experience throughout the process and ended up buying it. Nihad was very patient and answered all of my questions. More

Helpful 6

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The best buying experience I have ever had. Everyone was friendly and professional. Nihad Sansoul was my salesperson and greeted me with a hug. He worked very hard with MJ Amini to get me an unb Everyone was friendly and professional. Nihad Sansoul was my salesperson and greeted me with a hug. He worked very hard with MJ Amini to get me an unbelievable deal on my Nissan Titan. I went in thinking I was probably wasting my time and theirs. Nihad told me when I met him that they wanted to be my Dealership and they ARE!! I will recommend Jackie Cooper Nissan to all my family and friends!! I will never go anywhere else. More

Helpful 8

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Good experience. Had a very good experience with the dealership. Got a quality car at a reasonable cost. My sales person Nihad did a great job and was not pushy or h Had a very good experience with the dealership. Got a quality car at a reasonable cost. My sales person Nihad did a great job and was not pushy or hard to deal with. Overall was a good experience More

Helpful 5

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