Molly Dean-Newberry
Molly Dean-Newberry at Dean Team Subaru Volkswagen
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Molly Dean-Newberry

Customer Care Concierge

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

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24 Reviews
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24 Reviews

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24 Reviews of Molly Dean-Newberry

October 10, 2023

Dealership Rating
Employee Rating

Always a pleasure taking my car here for service. I have brought all my cars here for 10 years and have never been disappointed. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson

Oct 14, 2023

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star review! We are thrilled that you keep choosing Dean Team and appreciate your loyalty and business!

September 19, 2023

Dealership Rating
Employee Rating

Wow! The service I received here at Dean Team really went above and beyond my expectations. Ike Dean was honest, straightforward and even a little funny. More

by brooklynn decore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ike Dean, Richard Martin

Sep 27, 2023

Dean Team Subaru Volkswagen responded

Hi Brooklynn, thank you for leaving a review. We are glad to know that Ike made your car buying experience as easy as possible. Thank you for choosing Dean Team. Please let us know if you need anything else.

September 17, 2023

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Employee Rating

Carl was very knowledgeable and professional. Made everything smooth and easy! Will definitely be my first call for my next car!! More

by PjM43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2023

Dean Team Subaru Volkswagen responded

Hi there, thank you for the 5 star review! We are very happy to hear that Carl provided an excellent service during your car purchase. We highly appreciate your business! Please let us know if you need anything else.

June 25, 2022

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Employee Rating

Great service, very friendly and helpful staff, low pressure sales team very knowlegable. Finance guy was low Pressure and easy to deal with. More

by Bopadd
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Moore, Sam Goevert

Jun 27, 2022

Dean Team Subaru Volkswagen responded

Thank you for your great review! We appreciate your business and are glad to hear you had a positive experience at our dealership. Please let us know if you need anything else!

November 24, 2021

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Another fantastic buying experience from Dean Team and especially our salesman, Sam Goevert! He was very attentive, helpful, friendly and made our purchase very smooth! Sam was also very knowledgeable an More

by 2019 Ascent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 30, 2021

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review and your loyal business. We're so glad to hear Sam was able to provide you with another positive car buying experience at Dean Team. Enjoy your new Ascent and please let us know if there's anything else we can do for you!

Nov 30, 2021

Dean Team Subaru Volkswagen responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 28, 2020

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Employee Rating

Second car I got from Dean Team and Paul Bierman. They all make it too easy. Everyone is very friendly and knowledgeable. Keep up the great work! More

by vavanzado123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Biermann, Annie Thompson, Jason Moore , Carl Schaeffer, Ryan Troll

August 22, 2020

Dealership Rating
Employee Rating

This was the easiest car buying experience anyone could want. Highly recommend! Everything from the experienced sales manager John Ostlund to the fantastic salesman Henry, things couldn’t have gone smoothe More

by dukeiwata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 25, 2020

Dean Team Subaru Volkswagen responded

Hi there! Thank you for your great review. We're glad to hear our team was able to provide you with such an exceptional car buying experience. We appreciate your business and hope you're enjoying your new vehicle!

March 08, 2020

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Employee Rating

Easy and smooth transaction, worked out a deal that made both parties happy and went home with the car we wanted! Thanks for the awesome experience! More

by Aldinvrebac21
Recommend Dealer
Yes

Other Employees Tagged: Phillip Dean, Paul Biermann, Richard Gotsch , Michael "Hershey" Harmon, Matt Kuhn, Carl Schaeffer

Mar 09, 2020

Dean Team Subaru Volkswagen responded

Thanks for your great review! We're glad to hear our staff was able to provide you with a positive car buying experience! Enjoy your new ride!

Mar 10, 2020

Dean Team Subaru Volkswagen responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions, we will be more than happy to assist you! Safe travels!

November 14, 2019

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Employee Rating

14th Subaru Purchase This is the 14th time I have purchased a subaru from the Dean Team. Servie is always fantastic, they know my name, and are always willing to work with More

by Ken Grober
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phillip Dean, John Ostlund, Eric Harrelson, Paul Biermann, Annie Thompson , Carl Schaeffer, Dustin Westhoff

Nov 14, 2019

Dean Team Subaru Volkswagen responded

Wow! Thank you for your great review, Ken, and for choosing Dean Team for the 14th time! We are so grateful for your loyalty.

August 23, 2019

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Employee Rating

New car purchase. Great buying experience! We appreciated the time and patience we were extended. Thank you! Everyone went above and beyond. Finance and parts pe More

by Subann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Annie Thompson , Pete Ostlund

Aug 26, 2019

Dean Team Subaru Volkswagen responded

Congratulations on your new vehicle! We're happy to hear our staff was able to provide you with a positive car buying and service experience. We hope to be of service to you again in the future.

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