Monica Borja
Finance Manager
Town & Country Jeep Chrysler Dodge Ram
3156 Hempstead Turnpike
Levittown, NY 11756
Dealership Experience
5 yrs, 1 mo
Industry Experience
18 yrs
Languages Spoken
Mandarin
103 Reviews
Write a Review103 Reviews of Monica Borja
April 24, 2024
Town and Country Jeep provided the worst customer service experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been bi experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been billing for repairs that were never completed. My vehicle returned to the service department 4 times for the same repair and the vehicle was down for multiple months. The operations manager apologized, offered free oil changes and requested that we give them another chance. Everything was blamed on the service manager who was fired. Unfortunately, I tried to give them another shot buying a used car from them. They took my $10,000 down payment and were unable to deliver the car. Each manager passes a problem case to someone new. I finally, six days later, went to the dealership to get my money back. I will never return to this dealership and advise everyone to look elsewhere for service and sales. More
Other Employees Tagged: Michael Perez, Julia Jon
April 24, 2024
Jesse C was the absolute best. He gave the best experience while buying a vehicle. He made me feel confident with my buying experience. He was patient and took all the time I neede He gave the best experience while buying a vehicle. He made me feel confident with my buying experience. He was patient and took all the time I needed. Monica in finance was such a sweetheart and was so calming. Will be sending all my friends and family to Jesse C It couldn’t have been a better experience. More
Other Employees Tagged: Jesse Ciraolo
April 19, 2024
April 15, 2024
I never had a problem with this deal ship always nice and respectful to me they sit you down and help you decide what you need and want respectful to me they sit you down and help you decide what you need and want More
Other Employees Tagged: Tom Conran
April 10, 2024
Jesse C at Town and Country made my car buying experience a great one. He answered all the questions i had and made me feel completely comfortable. He made sure I didn’t spend any time longer than I had to. a great one. He answered all the questions i had and made me feel completely comfortable. He made sure I didn’t spend any time longer than I had to. Monica in finance was a complete pleasure and finished all the paperwork in a timely manner. I will be sending everyone I know to Jesse for a vehicle. More
Other Employees Tagged: Jesse Ciraolo
April 10, 2024
Jesse is an excellent salesman, very knowledgeable on what he is doing I definitely recommend to anyone to come to him for any questions or concerns what he is doing I definitely recommend to anyone to come to him for any questions or concerns More
Other Employees Tagged: Jesse Ciraolo
March 29, 2024
He was knowledgeable about the car, and friendly which made me feel more comfortable and excited about the purchase than other experiences. made me feel more comfortable and excited about the purchase than other experiences. More
Other Employees Tagged: Tom Conran
March 10, 2024
Town & Country Jeep was a wonderful experience to lease our new compass trail hawk. The staff was quite knowledgeable and exceeded all our expectations. They made the process easy and walked us through e our new compass trail hawk. The staff was quite knowledgeable and exceeded all our expectations. They made the process easy and walked us through everything. I highly recommend this dealership for anyone looking for their next vehicle. More
Other Employees Tagged: Casey Waller, Tom Conran
March 01, 2024
My experience with my salesman Thomas Conran was absolutely one of the best dealer experiences I’ve ever had. He’s smart, knowledgeable and didn’t push me into buying a vehicle. I also love that he absolutely one of the best dealer experiences I’ve ever had. He’s smart, knowledgeable and didn’t push me into buying a vehicle. I also love that he is military and served our beautiful country. He’s someone I will always go to when it comes to getting in a vehicle. More
Other Employees Tagged: Erin Ehrling, Tom Conran , Phil Hodges (excellent)
February 29, 2024
I really enjoyed getting my brand new lease from Town and Country, the salesperson, Casondra Dirusso made the entire experience fast and easy. I really appreciated her professionalism throughout my the proce Country, the salesperson, Casondra Dirusso made the entire experience fast and easy. I really appreciated her professionalism throughout my the process. More
Other Employees Tagged: Michael Perez , Casondra Metz