Monica Borja
Monica Borja at Town & Country Jeep Chrysler Dodge Ram
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Monica Borja

Finance Manager

Town & Country Jeep Chrysler Dodge Ram

3156 Hempstead Turnpike
Levittown, NY 11756

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4.7
103 Reviews

Dealership Experience

5 yrs, 1 mo

Industry Experience

18 yrs

Languages Spoken

Mandarin Mandarin

4.7

103 Reviews

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103 Reviews of Monica Borja

April 24, 2024

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Employee Rating

Town and Country Jeep provided the worst customer service experience from service to sales. I have been a loyal customer of Town and Country for years. Problems began when the service manager Jim had been bi More

by danielM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Michael Perez, Julia Jon

Apr 26, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Hi Daniel. We are very sorry to hear that you had a bad experience. We are still doing our best to clear the service issue with the vehicle you wanted to purchase, but we understand if you could no longer wait. We are unable to sell a vehicle if the emissions inspection does not pass. We can let you know if it clears in case you are still looking for a vehicle. Thank you!

April 24, 2024

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Jesse C was the absolute best. He gave the best experience while buying a vehicle. He made me feel confident with my buying experience. He was patient and took all the time I neede More

by Jacquesmylove2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Apr 29, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Congratulations on your new vehicle, Jacques. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jesse was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Town & Country Jeep Chrysler Management Team

April 19, 2024

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We love the car. Was not happy with the loan officer she was obnoxious and was trying some scams. I would be weary of them. More

by Anne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Julia Jon

Apr 24, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for your feedback, Anne. We are pleased to hear you love your new car Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact us so that we can discuss your experience in greater depth. We hope to hear from you soon. Sincerely, Town & Country Jeep Chrysler Management Team

April 15, 2024

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I never had a problem with this deal ship always nice and respectful to me they sit you down and help you decide what you need and want More

by cng63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Conran

Apr 18, 2024

Town & Country Jeep Chrysler Dodge Ram responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Town & Country Jeep Chrysler Management Team

April 10, 2024

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Jesse C at Town and Country made my car buying experience a great one. He answered all the questions i had and made me feel completely comfortable. He made sure I didn’t spend any time longer than I had to. More

by teury.castro123
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Apr 15, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Teury, thank you for writing this amazing review for our team! At Town & Country Jeep Chrysler, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Town & Country Jeep Chrysler Management Team

April 10, 2024

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Jesse is an excellent salesman, very knowledgeable on what he is doing I definitely recommend to anyone to come to him for any questions or concerns More

by Nestor
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Ciraolo

Apr 15, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Nestor, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jesse does for Town & Country Jeep Chrysler and our customers. Hope to see you again soon! Sincerely, Town & Country Jeep Chrysler Management Team

March 29, 2024

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He was knowledgeable about the car, and friendly which made me feel more comfortable and excited about the purchase than other experiences. More

by JAYSCHEURICH
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Conran

Apr 02, 2024

Town & Country Jeep Chrysler Dodge Ram responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Town & Country Jeep Chrysler Management Team

March 10, 2024

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Town & Country Jeep was a wonderful experience to lease our new compass trail hawk. The staff was quite knowledgeable and exceeded all our expectations. They made the process easy and walked us through e More

by Joseph M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Casey Waller, Tom Conran

Mar 13, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Joseph, we appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, Town & Country Jeep Chrysler Management Team

March 01, 2024

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My experience with my salesman Thomas Conran was absolutely one of the best dealer experiences I’ve ever had. He’s smart, knowledgeable and didn’t push me into buying a vehicle. I also love that he More

by InvictusCrypto13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erin Ehrling, Tom Conran , Phil Hodges (excellent)

Mar 05, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you so much for sharing your positive experience with us! We are thrilled to hear that you had a great time with Thomas at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Town & Country Jeep Chrysler Management Team

February 29, 2024

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Employee Rating

I really enjoyed getting my brand new lease from Town and Country, the salesperson, Casondra Dirusso made the entire experience fast and easy. I really appreciated her professionalism throughout my the proce More

by jthardy71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Perez , Casondra Metz

Mar 05, 2024

Town & Country Jeep Chrysler Dodge Ram responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to Casondra and the team. Take care and have a great day. Sincerely, Town & Country Jeep Chrysler Management Team

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