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Mousa Abuhassan

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Mousa Abuhassan

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Mousa Abuhassan | Page 37

Sales Manager

Honda of Kenosha

12180 77th Street
Bristol, WI 53104

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4.6

366 Reviews

Overview Reviews (366)

4.6

366 Reviews

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366 Reviews of Mousa Abuhassan

September 03, 2020

Dealership Rating

Great experience for us. Don't usually like buying from dealerships, but Richie was so professional, answered all our questions. He was there for us! dealerships, but Richie was so professional, answered all our questions. He was there for us! More

by rkdue

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ritchie Sutton, Jesus Marti

Helpful 0

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Sep 05, 2020 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

September 02, 2020

Dealership Rating

Anthony was great! He was friendly, patient, and personable. I enjoyed being one of his customers and I’ll recommend him to anyone I know looking for cars in the future. personable. I enjoyed being one of his customers and I’ll recommend him to anyone I know looking for cars in the future. More

by Adam

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Anthony Lee

Helpful 0

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Sep 03, 2020 -

Honda of Kenosha responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Anthony and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Honda of Kenosha Team

August 30, 2020

Dealership Rating

Employee Rating

Efficient,dependable, knowledgable,trust worthy, customer service oriented ,clean and bright,no back and forth in haggling,professional,made the buying painless,and toward the end all the i and t were dotted service oriented ,clean and bright,no back and forth in haggling,professional,made the buying painless,and toward the end all the i and t were dotted or crossed,friendly More

by susan.goulding54

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Adam Al-Ashi , Marti,jesus

Helpful 0

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Aug 31, 2020 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come! Congratulations on your new vehicle!

August 28, 2020

Dealership Rating

Employee Rating

Jim was excellent! He was very knowledgeable and let me test drive all three models I was looking at. Very happy with my service and purchase. Thanks! test drive all three models I was looking at. Very happy with my service and purchase. Thanks! More

by elsutton23

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jim Spink, Amos Longanecker

Helpful 0

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Aug 28, 2020 -

Honda of Kenosha responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Honda of Kenosha Team

August 28, 2020

Dealership Rating

Great experience. The whole process was very easy and fast. They took the time to explain all the details about my new van which was great fast. They took the time to explain all the details about my new van which was great More

by lydia_jeab

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jailene Ramirez, Amos Longanecker

Helpful 0

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Aug 28, 2020 -

Honda of Kenosha responded

Thank you for reaching out! Reviews like these mean the world to us and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Honda of Kenosha Team

August 19, 2020

Dealership Rating

Employee Rating

This was the worst new car purchase of my life.. Salesperson was extremely rude once I explained that I didn’t want him to go on the test drive with us due to Covid. Explained haven’t even been in a Salesperson was extremely rude once I explained that I didn’t want him to go on the test drive with us due to Covid. Explained haven’t even been in a car with family outside of my household. Once we bought the car, salesperson refused to set anything up for us because “we didn’t want him in the car”. Repeatedly told him we just didn’t want to ride together in the car and definitely wanted him to help set everything up. He refused our request 3 different times and we finally gave up. There were multiple other issues as well. Have left a message for the sales director twice asking for a call so I could provide direct feedback before completing this survey but have not heard from him. Very dissatisfied in spite of getting the car we wanted at the price we wanted! More

by Sue

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Ritchie Sutton , Cory Wilson, Jesus in finance was wonderful!

Helpful 1

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Aug 19, 2020 -

Honda of Kenosha responded

Hello Sue, Providing a positive experience is our top priority. I contacted the sales consultant about you and your partner visit and he agreed that you were very specific about social distancing due to COVID-19. He wanted to go along with the test drive to go over features and you decided to test drive without him. He did express at time of delivery that to set up specific personalized settings in your vehicle, he would have to be inside the vehicle with you, which you decided against. I looked up your profile and saw that the sales consultant called on 8/12/20 at 5:11 pm and left a message to follow up with your visit. It seems that you both weren't able to get in contact with each other. I wanted to let you know that he is available any time to go over specific features of your vehicle. If it would make you more comfortable, we can have the feature presentation done with the windows down outside or with the salesperson setting options for you and you standing outside observing. It is important that you are part of the process because you have really amazing features of your vehicle that will make your ownership more enjoyable. Please give us a chance to make it right. I will have your sales consultant give you another call today to schedule another time with you. Thank you, Karmala Operations Manager

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Mousa Abuhassan | Page 37

Sales Manager

Honda of Kenosha

366 Reviews of Mousa Abuhassan

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