Mustapha Taha | Page 51

This was our second purchase at Sport Mazda South. We just had a baby and were looking to upgrade our current Mazda for a bigger one. We were immediately greeted by a friendly man who introduced himself just had a baby and were looking to upgrade our current Mazda for a bigger one. We were immediately greeted by a friendly man who introduced himself as Taha Mustapha. We briefly explained to him that we would like to trade in our car for a bigger vehicle. Mustapha said he knows exactly what we need! He showed us a beautiful white Mazda 5 which we purchased that night! He explained and showed us every detail in the vehicle and what the upgrades offer. I cannot say enough about Mustapha! He was very knowledgeable, polite, kind and patient. We got to Mazda pretty late and he made sure we were taken care of until the end. This was the easiest and the calmest car buying experience for us! Mustapha treated us like family and we are so greatful we got to meet and work with a man with so much knowledge and such a beautiful heart. I will always recommend family, friends and anyone to head to Sport South Mazda and ask for Mustapha for their next car purchase! If I can give him 10 stars I would, he made this experience absolutely perfect. Thank you Mustapha for everything you did for us and we cannot wait to work with you again! We couldn’t be happier! We also got to meet John, the finance manager. He was awesome as well and made the signing process fast, easy and fun! Thank you John! More

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I just purchased my 2020 Mazda3...Mustapha Taha and John from finance department were amazing during the process. They were very understanding of what I was looking...not only in comfort but also financiall from finance department were amazing during the process. They were very understanding of what I was looking...not only in comfort but also financially which is very important. I have really bad back issues and so my car that I drive..whether for 20 minutes or 2 hours is key to even mg physical health. Thank you both so much for providing such a personal experience for my partner and I!!! More

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Mustapha went above and beyond with great customer service. He made the sale so easy from talking price to signing Final papers with Eric. He wants the best price for you and it shows! Great job to Mu service. He made the sale so easy from talking price to signing Final papers with Eric. He wants the best price for you and it shows! Great job to Mustapha, Eric, and the Dealership!!! More

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Great service. Thank you Mustapha Taha for an excellent experience. we were scared to come in but you made it so easy and painless. In the past. we'd spend all day a Thank you Mustapha Taha for an excellent experience. we were scared to come in but you made it so easy and painless. In the past. we'd spend all day at a dealership, we were in and out in just a few hours. The entire staff was very friendly and respectful, didn't expect that with being a woman purchasing a car, i hadn't had that in the past. Overall, a really great experience. More

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Lack of attention to details I spent time searching for a Maxda CX-9 online. I communicated with the internet manager and gave him a stock # for a CX-9 Grand Touring that I wanted I spent time searching for a Maxda CX-9 online. I communicated with the internet manager and gave him a stock # for a CX-9 Grand Touring that I wanted to test drive. When my wife and I arrived at the dealer, we test drove the vehicle and began the purchase process because we loved the car. I had advised the internet manager that i was interested in the 0% financing that Mazda was offering. When the salesman brought out the original offer sheet, and he asked how we wanted to pay, I requested the 0% financing. He came back shortly afterward and advised that the $1500 discount couldn't be applied as I was going to use the 0% offer. After agreeing on a price and additional services, we signed the paperwork. The salesman at that time took the CX-9 to apply a treatment to the car to protect the paint. At that time, he informed us that one of the fobs didn't work and that he would fix it. A short time later, while preparing to transfer my personal items from my trade in, the salesman advised that while had driven the vehicle I had requested, he had quoted me a price for a Touring which was $6K less. In other words, the paperwork reflected a Touring version which didn't have some of the features of the GT. I asked to speak with a manager who apologized by said that there was nothing he could do. My wife and I opted to cancel the transaction and left. After spending three hours in the dealership, we left with a bad experience and felt as though they could have caught the mistake at the onset. I feel that since the paperwork was completed and signed, I had notified my insurance company to make the change and we were getting ready to walk out the door, the dealer should have honored the price they quoted me. More

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