My Phan

Herb Chambers BMW of Sudbury provides outstanding service! Al, the Director of Services, is always professional, attentive, and makes sure customers are well taken care of. He connected me with My, m service! Al, the Director of Services, is always professional, attentive, and makes sure customers are well taken care of. He connected me with My, my service advisor, who went above and beyond to make sure the tire replacement on my 2024 BMW X3 was smooth and stress-free. I’m truly grateful to both Al and My for their exceptional service and dedication—they make the experience second to none! More

Report | Print

A pleasurable experience, detailed assessment, correct service and points of interest for future service. Always a pleasure talking to the service advisor. service and points of interest for future service. Always a pleasure talking to the service advisor. More

Report | Print

Outstanding service! Friendly, knowledgeable staff, quick turnaround, and honest recommendations. My vehicle was well taken care of. I’ll definitely return for future mai Friendly, knowledgeable staff, quick turnaround, and honest recommendations. My vehicle was well taken care of. I’ll definitely return for future maintenance needs. More

Report | Print

My (Mee) went above and beyond to help me get my car serviced. It needed more work than I had planned and she made sure it got done. She was professional, capable and met all my expectations with a smil serviced. It needed more work than I had planned and she made sure it got done. She was professional, capable and met all my expectations with a smile by going the extra mile! More

Report | Print

customer services rep was excellent and went the extra step to help me - came out to car to insure system was fixed step to help me - came out to car to insure system was fixed More

Report | Print

My was of great assistance and made the experience effortless She went the extra mile to answer my questions effortless She went the extra mile to answer my questions More

Report | Print

Very happy with service and attention to detail. I have been using this dealership for several years and had no reason to complain; highly recommended I have been using this dealership for several years and had no reason to complain; highly recommended More

Report | Print

I brought my car in for servicing and diagnosis of the parking assist failure. My Phan was my service advisor. She was the best advisor I have known in more than 10 years of working with Herb Chambers BMW parking assist failure. My Phan was my service advisor. She was the best advisor I have known in more than 10 years of working with Herb Chambers BMW of Sudbury. My was informative, patient and explained very thing clearly. And she is extremely knowledgeable about the repair options. More

Report | Print

4 new tires and alignment . .. all done properly and efficiently. Service / cust rep: My Phan is a credit to Herb Chambers!!! She did an outstanding job and easy to interact wit .. all done properly and efficiently. Service / cust rep: My Phan is a credit to Herb Chambers!!! She did an outstanding job and easy to interact with. More

Report | Print

Very hard get in touch with someone there been calling for two weeks now haven't been able talk anyone and haven't given me any call backs when had dropped car off they wouldn't give me call they only di for two weeks now haven't been able talk anyone and haven't given me any call backs when had dropped car off they wouldn't give me call they only did by text messages updates and when asked call not text they text anyways More

Report | Print