Nathan Makrakis | Page 2

Nathan was a great salesman he was very patient and understanding. I would definitely recommend him to anyone. understanding. I would definitely recommend him to anyone. More

by e.perez107 Verified Customer Verified Customer

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Always courteous and professional knowledgeable service purchased a previous ES350 F-Sport and loved it. Will enjoy my new TX500H F-Sport. Thank you. purchased a previous ES350 F-Sport and loved it. Will enjoy my new TX500H F-Sport. Thank you. More

by ALFONSO Verified Customer Verified Customer

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Even though it took a LONG time to get the car I wanted, the dealership kept me informed of the situation. Would definitely use them again! the dealership kept me informed of the situation. Would definitely use them again! More

by dianefeuc Verified Customer Verified Customer

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I've been to a few Lexus Dealerships and there isn't one quite as welcoming as Northside. From the floor people to the salesmen to the finance people, all around a very smooth process. Easiest car buying ex quite as welcoming as Northside. From the floor people to the salesmen to the finance people, all around a very smooth process. Easiest car buying experience ever! Nathan Makrakis went above and beyond to make sure we were taken care of. We really appreciate him and the Northside Lexus team! Highly recommend Northside Lexus!! More

by Britni Bradley Verified Customer Verified Customer

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I can honestly say this was one of my best car buying experiences ever. We walked into the dealership just looking at cats after purchasing a maserati 5 days before coming in. We had no plans at all of experiences ever. We walked into the dealership just looking at cats after purchasing a maserati 5 days before coming in. We had no plans at all of buying a car. After looking at the electric SUV on our way out we were greeted by Nathan. Although they were closing he took his time to answer a few questions that we had. We couldn't exist and bought the car off the showroom floor that night. Nathan truly was an excellent sales associate. More

by hendercm Verified Customer Verified Customer

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Nathan was really helpful and had a good experience and excellent customer service at north side Lexus. excellent customer service at north side Lexus. More

by fkhoja88 Verified Customer Verified Customer

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We were met immediately upon entering the dealership. We said we were looking for John and he appeared quickly. He indicated that he had an appointment but would get his brother Nathan to help. Both w We said we were looking for John and he appeared quickly. He indicated that he had an appointment but would get his brother Nathan to help. Both were friendly, courteous and helpful. We quickly found a car we liked. He helped us with the military discount and walked us through the new technology in the car. Jeff (?, the finance guy) gave quick unbiased explanations for the various financing and warranty options. All in all a very positive experience. We are previous Lexus owners so were not surprised but were pleased it was still part of the brand. More

by junk69 Verified Customer Verified Customer

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What can I say? They gave me the wrong car on a lease. Luckily they had another one just like it. The mistake would have not been so upsetting had we simply been ab They gave me the wrong car on a lease. Luckily they had another one just like it. The mistake would have not been so upsetting had we simply been able to switch cars. However, Marcus, the finance person, insisted he could fix the situation by including a statement to the contract and supporting documents stating the correct VIN number. I explained to him that I could see problems ahead at the DMV and at Lexus Finance. He continued to argue with me over several phones calls spanning 2 hours. I finally told him either I get the Lexus with the VIN matching my paperwork or we get all the funds back whereupon we would just walk away. Marcus agreed to the car switch at that point. We took the car with the wrong VIN back the next day and the switch went smoothly. I was not happy with Marcus continually putting me on the defensive over the whole situation as none of it was remotely my fault. Nathan, the salesman, offered me free Lexus cups for my “inconvenience” but I declined as the cups could in no way make up for the hours of stress dealing with this issue. I will get my service at Northside Lexus when convenient, but will not lease/buy another car from them as they do not provide an experience I have come to expect from Lexus. More

by JIMMYBISHOP53 Verified Customer Verified Customer

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The whole process was simple and smooth. I was well taken care of. One of the best car buying experiences I've had. I was well taken care of. One of the best car buying experiences I've had. More

by howelljm Verified Customer Verified Customer

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My first time at Northside Lexus was this past Saturday, 30 minutes before closing. Nathan was absolutely wonderful. He did not rush us and was very informative. He was never pushy like I've experienced at 30 minutes before closing. Nathan was absolutely wonderful. He did not rush us and was very informative. He was never pushy like I've experienced at other dealerships. I came back the following Tuesday and purchased a vehicle from Nathan. Painless experience all around. Very happy with my experience and purchase. More

by lizblanche Verified Customer Verified Customer

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