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Neysha Santiago
Neysha Santiago at Fort Myers INFINITI
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Neysha Santiago | Page 2

Service BDC

Fort Myers INFINITI

14990 S Tamiami Trail
Fort Myers, FL 33912

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4.9
31 Reviews
4.9

31 Reviews

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31 Reviews of Neysha Santiago

January 17, 2024

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Employee Rating

Best decision I ever made. These guys have taken care of us and I’m super happy!! More

by caseymelissa
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Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Walter Dolan, Paul Khin

Helpful 1
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Jan 19, 2024

Fort Myers INFINITI responded

Hi, thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

November 15, 2023

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Employee Rating

I always have a good experience at Infiniti Fort Myers. Great communication whenever I need to have my car serviced More

by starfish-fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

Helpful
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Nov 18, 2023

Fort Myers INFINITI responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

November 14, 2023

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Great service! Reasonable pricing! Very easy experience. Loaner car a plus. Very professional staff. Would highly recommend. More

by jenniferreese7222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

Helpful
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Nov 16, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 01, 2023

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Prompt service and attentive good customer service clean facility good coffee and that’s ok More

by Braycapital1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Helpful
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Nov 03, 2023

Fort Myers INFINITI responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 25, 2023

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Good team nice lounge to work in and diagnoses help plan future needs. I will be back. More

by pattieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Helpful
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Oct 29, 2023

Fort Myers INFINITI responded

Hi, we are very happy to have provided you with such a positive experience! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 17, 2023

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Great job great service. Responded to questions very quickly and really appreciate the car wash and vacuum More

by jtrathen01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

Helpful
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Oct 19, 2023

Fort Myers INFINITI responded

Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 16, 2023

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FM Infiniti Service is the best experience I have ever had at any dealership. They always have a loaner for me to drive and the communication is top notch! More

by James W Jacoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

Helpful
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Oct 18, 2023

Fort Myers INFINITI responded

Hi James, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 14, 2023

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Employee Rating

I felt rushed and therefore didn’t get to use my warranty. My fault for not being bosterious. More

by kristinalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

Helpful
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Oct 16, 2023

Fort Myers INFINITI responded

Hi, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Fort Myers INFINITI. We would like to make this up to you if we still can. Please contact us at (888) 690-3484 so we can work with you to make this right.

October 01, 2023

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Employee Rating

I can’t say enough about this dealership, everyone is so friendly always smiling. There never is any bad vibes when I go there. They also pay attention detail which I love. I’ve Never had a bad experience a More

by madradpink65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Irwin

Helpful
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Oct 03, 2023

Fort Myers INFINITI responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 29, 2023

Dealership Rating
Employee Rating

I always have a great experience with Fort Myers Infiniti's Service Department. The service advisors and manager are always attentive and go above and beyond to make their customers happy. More

by Skylersuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Libby, Zach Irwin, Adriana VanBuren

Helpful
Report | Print
Oct 04, 2023

Fort Myers INFINITI responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fort Myers INFINITI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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