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Nicholas Carrara
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300 Reviews
300 Reviews
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300 Reviews of Nicholas Carrara
May 23, 2018
Excellent customer service center I had to bring my car in due to a noise I was hearing in the front side of my car. Upon arrival, I was asked to pull my car into the service garage & I had to bring my car in due to a noise I was hearing in the front side of my car. Upon arrival, I was asked to pull my car into the service garage & one of the service men came to look at my car & asked me to pull back back & in again & immediately noticed my front left tire bolts were loose. Thankfully, I had taken the side roads from Cumming! I Was also in for a routine oil change, I asked for a loaner car that morning & it was new & clean & ready for me while we discussed service. Not sure service person-lost card, young, tall thin build, dark hair. Great job!! More
by DLHANSEN0701
Verified Customer
Helpful 
May 22, 2018
Good quick service / oil-filter and tyre rotation Good quick and efficient service, friendly personnel. The waiting area was well equipped with snacks and water and the free wifi helped me continue Good quick and efficient service, friendly personnel. The waiting area was well equipped with snacks and water and the free wifi helped me continue work while the car was serviced. Only thing missed was the free car wash. I thought they did this on every service visit but I did not get one yesterday. Did not follow up on it as I had already paid and did not with to wait again for that. More
by KEDAROKE
May 19, 2018
Great customer service! Mr. Nicholas Carrara took care of me with a small problem I had on my dashboard. They took my car in for a couple of days, they gave me a loaner for t Mr. Nicholas Carrara took care of me with a small problem I had on my dashboard. They took my car in for a couple of days, they gave me a loaner for the time being(a super nice Mazda 3 2018). They ended up putting a new dash on my car!! It looks amazing now! Can’t thank you guys enough!! #zoomZoom. More
by CHINO142.AC
May 18, 2018
Exceeded expectations Taking my vehicle in for service was extremely easy and fast. My service advisor was quick to notice I had a car seat and before I even asked him, he Taking my vehicle in for service was extremely easy and fast. My service advisor was quick to notice I had a car seat and before I even asked him, he had already set me up in a vehicle big enough to fit my family. He called me regularly with updates about my vehicle status and when I could expect to pick up my car. When everything was done, I came in and picked up my car and both my service advisor and either a manager or another advisor sat with me to make sure that the repairs were completed the right way and then they got me out of there very quickly. Overall it was a great experience. More
by Dr0622
May 16, 2018
As promised I had an appointment and repairs were made quickly and at the quoted price. The service advisor gave me frequent updates as it went along. They cou I had an appointment and repairs were made quickly and at the quoted price. The service advisor gave me frequent updates as it went along. They could not fix the GPS unit but called and got me a quote from someone they recommend. More
by AEWRIGHT
May 15, 2018
Checked problem , decided needed new battery Had thought i needed to leave car for few days but they checked right away and were able to do the service the same day. Had thought i needed to leave car for few days but they checked right away and were able to do the service the same day. More
by SKYBIRD30506
Other Employees Tagged: Charlie Maldonado
May 15, 2018
Great customer service Nicholas Carrara took great care of me. Received my car at 7:30 am on a Monday morning, had a cute loner car all ready, and explained everything to me Nicholas Carrara took great care of me. Received my car at 7:30 am on a Monday morning, had a cute loner car all ready, and explained everything to me when I returned after work. No hard sell, but he has a customer for the life of my Mazda and the next. More
by tica_mom
May 14, 2018
Oil change This was my first oil change here with my new car. It was free! 🙂 It took a little longer than expected but I have no complaints. This was my first oil change here with my new car. It was free! 🙂 It took a little longer than expected but I have no complaints. More
by VicS
May 12, 2018
Excellent Mentioned all good and bad things with my car....didn't push me to take extra maintenance actions...friendly team...will definitely have Mazda of Rosw Mentioned all good and bad things with my car....didn't push me to take extra maintenance actions...friendly team...will definitely have Mazda of Roswell as my service center while I drive my Mazda. More
by diego_v6
Other Employees Tagged: Charlie Maldonado
May 10, 2018
Friendly Service, fair prices Nick was super friendly and professional. I found the prices to be comparable or better than other dealer service departments I have visited recently. Nick was super friendly and professional. I found the prices to be comparable or better than other dealer service departments I have visited recently. Timely service as well. More
by GRAZI811@HOTMAIL.COM
