Nick Karaca

Christy is professional,knowledgable, friendly and honest. By far the best advisor at this dealership. Always happy to help and takes the time to listen to any concerns. She informs you of potential p honest. By far the best advisor at this dealership. Always happy to help and takes the time to listen to any concerns. She informs you of potential problems,but never pressures you into getting repairs. I'm happy that she came back! More

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I received excellent customer service from Mr. Nick Karaca of Mercedes Benz of Atlanta Northeast. Mr. Nick was very helpful and resourceful. He went above and beyond his duties in assisting me tow Nick Karaca of Mercedes Benz of Atlanta Northeast. Mr. Nick was very helpful and resourceful. He went above and beyond his duties in assisting me towards the purchase of the Van. Mr. Nick was very patient, kind, compassionate, and very caring. I actually went back to the Mercedes Benz of Atlanta Northeast to purchase the Van from them because of the excellent, sincere, and heartfelt customer service experience I received from Mr. Nick. He is a great asset to the company. I would definitely recommend purchasing Vehicles from this Center. More

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Bait and Switch & Deceptive Sales Tactics I was told to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was off to come in for the best offer on TWO vehicles by the internet sales manager Kristen, but after spending over 2 hours in traffic round trip, I was offered just $2,196 off - a far cry from what was implied. I tried to negotiate $10,000 off both vehicles, but was told that $2,196 was the best they could do. Despite clearly stating I already had financing, Nick still pushed to run my credit. Later, the sales rep Nick called and accused me of playing games, asking for my best offer. I said what’s your best and was told I needed to tell them. I said somewhere between $2K and $8K, but needed to know what they could actually offer. Instead of giving a straight answer, he pressured me to name a number. I said $8K, and he texted back 3 mins later saying they couldn’t do that and their original offer still stood. I understand dealerships are trying to make money, but it’s best to be honest upfront. If the deal was only $1,098 off each vehicle, just say that over the phone and that you don’t have wiggle room. If $10k is too high state what you can do - by telling me over the phone vs having me drive 80 miles for foolishness. Instead, Kristin, the Internet Sales Manager, told me to come in for the best offer, which turned out to be a classic bait and switch. I felt misled and toyed with. I would not recommend this dealership to anyone looking for a transparent or respectful buying experience. Screenshots below to substantiate my claim. More

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Everything was wonderful at the dealership. The car salesman was amazing and made the experience very pleasant. I was dreading dealing with pushy salesman but was beyond pleased with the whole The car salesman was amazing and made the experience very pleasant. I was dreading dealing with pushy salesman but was beyond pleased with the whole process More

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Nick Karaca was super professional and delivered a great experience for me buying a car!!! Highly recommend him as your sales rep. experience for me buying a car!!! Highly recommend him as your sales rep. More

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Excellent service,very friendly , knowledable, polite & helpful. Everyone from the salesman to the finance mgr were on point. helpful. Everyone from the salesman to the finance mgr were on point. More

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Enjoyed working with Nick. He Made the purchase easy. I had been looking for 2 months and he was able to get the deal I needed for the car I loved. He Made the purchase easy. I had been looking for 2 months and he was able to get the deal I needed for the car I loved. More

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Nick was a joy to work with. We had been looking for a Mercedes for several weeks. He was perceptive regarding our needs and got us into the right car. He was knowledgeable, e We had been looking for a Mercedes for several weeks. He was perceptive regarding our needs and got us into the right car. He was knowledgeable, efficient, helpful and pleasant. He even personally saw to a small repair the day after our purchase. He definitely is a five star salesman. Robert Lund More

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BUYERS BEWARE… We tried to purchase a passenger van from this dealership and after completing a credit check and trying to put down a deposit they sold the van out from under us! They knew before we filled this dealership and after completing a credit check and trying to put down a deposit they sold the van out from under us! They knew before we filled the credit check out they were selling to another party out of state! We were told they don’t accept deposits but yet took a deposit from another party! Shady business practices by running our credit knowing dang good and well they had no intentions of selling to us! We were in the market to purchase several vans this year and will be taking our business elsewhere! Just wanted to warn anyone doing business here they are very unprofessional and running credit just to run credit is bad business! More

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Nick was by far the best sales associate we have worked with in our 2022 car search! He was so fast, nice and easy to work with. He knew exactly what inventory to show us and made us feel comfortable and h with in our 2022 car search! He was so fast, nice and easy to work with. He knew exactly what inventory to show us and made us feel comfortable and happy through the whole search and purchase. We bought a car same day as meeting Nick he made it so easy and went the extra mile to get us our car that day! Thank you! More

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