Nick Karaca | Page 2

Friendly and attentive to our needs. Also had extensive knowledge of the vehicle we purschased. Great experience! Also had extensive knowledge of the vehicle we purschased. Great experience! More

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Nick was a no nonsense salesman to work with. Very honest and worked hard to find the vehicle and deal that worked within our budget and taste. I would definitely buy another car from Nick and Very honest and worked hard to find the vehicle and deal that worked within our budget and taste. I would definitely buy another car from Nick and MB of Atlanta NE. All was a pleasure to work with. More

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Found a 2017 used car at MB of Atlanta for my daughter who is returning to college soon. The car is immaculate and the price was great. The team was very professional. Working with Nick was great! who is returning to college soon. The car is immaculate and the price was great. The team was very professional. Working with Nick was great! After purchasing the car, the team took it back for prep. The found a nail in a tire and totally replaced it with a new tire. My daughter loves the car! More

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My experience was perfect. I was in and out within an hour. I didn't have to jump through hoops, and everyone was professional. Highly recommend this dealership to anyone w I was in and out within an hour. I didn't have to jump through hoops, and everyone was professional. Highly recommend this dealership to anyone wanting to buy a car. Nick was a great salesman. More

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The salesperson Nick was great, , very good experience at dealership, thank you for your help , dealership, thank you for your help , More

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Excellent experience! Will definitely return to this location. Nick Karaca provided great customer service and ensured that I left the dealership happy. Will definitely return to this location. Nick Karaca provided great customer service and ensured that I left the dealership happy. More

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Nick was very helpful and made the process as seamless as possible. I would definitely return to this dealership in the future! Great experience. possible. I would definitely return to this dealership in the future! Great experience. More

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Everyone I worked with was very helpful. The customer service was outstanding. Very grateful for the experience. The customer service was outstanding. Very grateful for the experience. More

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Nick Karaca and his team helped me with my used vehicle and it was a pleasant experience. I usually dislike the vehicle purchasing experience but he made it efficient as can be. 10/10 and it was a pleasant experience. I usually dislike the vehicle purchasing experience but he made it efficient as can be. 10/10 More

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My wife and I made an appointment to test drive a vehicle on Jan 28, 2022. We live close, so we headed out about 10 minutes prior to our scheduled appointment. What we didn’t know is, as we were driving th on Jan 28, 2022. We live close, so we headed out about 10 minutes prior to our scheduled appointment. What we didn’t know is, as we were driving the sales representative was repeatedly emailing us asking if we were still coming for our appointment. Not sure why this was happening. Upon arrival I dropped my wife at the front door, and I parked the car. When I get inside, we are immediately subjected to a sales pitch. We clearly stated when making the appointment, we are here for a test drive. Upon finding out we were only here for the test drive like the appointment stated, Nick Karaca, the sales representative, dismissed us. We were then passed off to another sales representative. Prior to passing us off, he repeatedly asked us what year, and model we wanted to test drive. We told him it was stated so clearly in our appointment details, S-Class, 2020 or newer (S560-S580). Instead of retrieving data for 2020 or newer, he pulled multiple listings for 2017 -2019 only. In addition, once passed off to another representative, he failed to provide that representative with the information. He dismissed us by saying, “I have an appointment, this guy will help you”. And he walked away. During our in-the-building session, no one arrived to see Nick other than us. Nick treated us less valuable after realizing we didn’t want to talk about a purchase timeline or budget. This made us feel like we were in the wrong dealership. All it takes to lose a customer sometimes is one bad apple. Nick was certainly that apple. If this is how Mercedes-Benz treats potential owners, we will definitely take our business elsewhere. Regards, Clarence Estes More

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