Nick Sullivan
Nick Sullivan at Herb Chambers BMW of Sudbury

Nick Sullivan | Page 8

Service Advisor

Herb Chambers BMW of Sudbury

128 Boston Post Rd
Sudbury, MA 01776

4.7
76 Reviews
4.7

76 Reviews

Write a Review

76 Reviews of Nick Sullivan

June 09, 2021

Dealership Rating
Employee Rating

The wait time to speak with your service adviser is slow. I think they are short staffed right now as I only saw one advisor in the department. Follow-up regarding my car and the status of service being per More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Herb Chambers BMW of Sudbury responded

This review is so great to see! Thank you for the rating! We look forward to seeing you at your next appointment! – Herb Chambers BMW of Sudbury

May 22, 2021

Dealership Rating
Employee Rating

Great job everyone is friendly and welcoming. Everything I needed was taken care of in a timely manner with no issues. I would recommend to everyone More

by Csilver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Grant, Oulay Inthaphone , Robert Cohoon, Mackenzie Ditomassi, Almir Jonuz, William Kramer, John Majeika, Patrick Peterson

May 24, 2021

Herb Chambers BMW of Sudbury responded

Thank you for the positive feedback about your recent visit to Herb Chambers BMW of Sudbury! We look forward to your next visit!

May 14, 2021

Dealership Rating
Employee Rating

Just had my 328i repaired at the BMW of Sudbury - water pump and thermostat, along with a few smaller things. The car had to be towed there without me. They received the car, sent a video examination of th More

by igorfeldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 17, 2021

Herb Chambers BMW of Sudbury responded

Igor, we are so happy to hear that our team at Herb Chambers BMW of Sudbury did a great job and earned your recommendation! Thank you!

May 04, 2021

Dealership Rating
Employee Rating

Customer oriented service team with video overview of car diagnostics sent before any service is provided allows you to see what they are recommending with the car up on the lift like you are in the garage w More

by Robert S
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: John Majeika, Patrick Peterson

May 05, 2021

Herb Chambers BMW of Sudbury responded

It is validating to our team knowing we are providing this level of service and care to you! Thank you for your business, from your friends at Herb Chambers BMW of Sudbury!

April 19, 2021

Dealership Rating
Employee Rating

Excellent service and loaner car much appreciated. Also appreciate the car being cleaned and washed before it was returned to me. I was very pleased with both the verbal and video communications! CB More

by CB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 20, 2021

Herb Chambers BMW of Sudbury responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

April 06, 2017

Dealership Rating
Employee Rating

Terrific job I had the recent need to trade my X5 50 due to repetitive engine issues. From the start of my experience in service with Nick to working with John in More

by cgill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Bertoli, John DiBitetto, Eric Millar

Apr 06, 2017

Herb Chambers BMW of Sudbury responded

Thank you! Your kind words are greatly appreciated. It is so rewarding to know that our team was able to provide you with a pleasant experience. We try to make the process easy, transparent, and fun. Thank you for your business, and please let us know if we can ever assist you in the future! Best, Pranav Gill, General Manager

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