Nicole Bandera | Page 12
Service Advisor
Southern Chrysler Dodge Jeep RAM Chesapeake
3353 Western Branch Blvd
Chesapeake, VA 23321
141 Reviews
Write a Review141 Reviews of Nicole Bandera
July 23, 2021
The service went very smooth and the customer service was great. Would highly recommend going to this branch. They made sure I knew exactly what each price was before starting. great. Would highly recommend going to this branch. They made sure I knew exactly what each price was before starting. More
Other Employees Tagged: Ty Brown , Nancy Showers
June 28, 2021
I took my truck in for an oil change and got it back with the leather on the passenger door peeled up. When asked about it, they blamed it on the heat, but none of the other doors were affected, and it would the leather on the passenger door peeled up. When asked about it, they blamed it on the heat, but none of the other doors were affected, and it wouldn't pull all of the leather away from the door at one time if it was the heat. They attempted to "fix it" by tucking the leather into the door frame and bending some of the window trim. The leather was still sticking up after the attempted "fix" if you could call it that. I spend a lot of time in the truck and know all of the little nuances of it, and I was less than thrilled to get it back damaged then get a half hearted explanation for the damage and no actual attempt to make it right. More
June 19, 2021
Very helpful and friendly Service Department. I dropped off my car the night before and got a text as soon as they pulled my car in for service (Oil Change). They recommended a couple other things but did off my car the night before and got a text as soon as they pulled my car in for service (Oil Change). They recommended a couple other things but did not push me to do them (I like that). The new building is beautiful including the service department, and the staff reflect that beauty. Thing one thing that wasn't complete was the resetting of my oil change alert on my dash, but I can do that. More
Other Employees Tagged: Kevin Cooke
June 18, 2021
The staff at this dealership understand the definition of custom service. Very timely and thorough in the service provided. In this particular case they went above and beyond in helping with a warranty ite custom service. Very timely and thorough in the service provided. In this particular case they went above and beyond in helping with a warranty item that made our service experience excellent! More
Other Employees Tagged: Ty Brown , Kevin Cooke, Nancy Showers
June 09, 2021
Came in for a routine state inspection. Everything checked out well. There was some recommended maintenance that the service associate recommended but the maintenance had already been performed at thi checked out well. There was some recommended maintenance that the service associate recommended but the maintenance had already been performed at this particular service department. Just wondering how I can get my records updated so that it reflects the work already accomplished under my profile. More
June 03, 2021
Made appointment to have repairs and state inspection performed. Done in the time frame stated and cost was reasonable. Staff was very friendly and knowledgeable. performed. Done in the time frame stated and cost was reasonable. Staff was very friendly and knowledgeable. More