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Nicole DeFreitas
5 Reviews
I am a mom of two, but raise my five beautiful grandkids with my life partner. I have been in bdc sales for almost twenty years . I love what I do and love helping others
Read moreDealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
English
5 Reviews of Nicole DeFreitas
June 19, 2025
I had a great experience working with my salesperson, Jeremy. He went above and beyond to help me, especially given my situation with identity theft and the impact it had on my credit. I truly appreciate Jeremy. He went above and beyond to help me, especially given my situation with identity theft and the impact it had on my credit. I truly appreciate all the hard work—he made the entire process smooth and stress-free. His communication was excellent throughout. I’ve already recommended Jeremy to my friends and colleagues who are in the market for a vehicle so they can have the same great experience. Thanks again! More
by itsdpinto
Verified CustomerOther Employees Tagged: Roberto Perez, Eric Moura, Jeremy Tavares
June 06, 2025
He listened to what I wanted and delivered. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. I was looking at the buick Encore but I came back to Kevin for these reasons. Good guy. More
by abounav
Other Employees Tagged: Kevin Bancroft, Nicole Affonso
November 16, 2024
This dealership is awful. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. They are a bunch of liars and scam artists. Don't trust anything they say or sell you. More
by Angellovesaruba
Other Employees Tagged: Kevin Bancroft, Josue Carchipuendo, Danielle Cormier, Marc Gauthier, Katie Bessette, Chelsea Cabral, Matthew Lewis , Tyrone Caswell, Joshua Lehmann
March 21, 2024
I would like to commend Sales Associate Juan Carlos Bautista-Rodriguez on a purchase made of my used Kia K5 at the dealership on 2-10-24. The purchase with his excellent service and guidance went seaml Bautista-Rodriguez on a purchase made of my used Kia K5 at the dealership on 2-10-24. The purchase with his excellent service and guidance went seamlessly. We never even visited the dealership until the day of pick up as Juan did a video walk around for us, provided Carfax and all pertinent information prior. That is how comfortable and confident I was with his assistance. For a young guy, he is well versed in the entire process and went way above and beyond throughout and even after we took delivery. Always responsive to any text no matter how trivial and initiated his own when the registration came in. Even picked up the Vin check at my home due to the out of state purchase, to expedite the process. Juan is a great salesperson but more importantly a good person. That is truly what counts. I would like Empire Ford to know what a great asset he is to their team and their success. Thank you again Juan. Great staff, all gentleman from the people I encountered, finance manager, other sales staff I conversed with while awaiting to take ownership of my vehicle. More
by MP
Other Employees Tagged: Jason Vasconcellos, Nicole who took the initial inquiry and provided Juan as the salesperson. She was excellent facilitating all. Edgar and Ryan I spoke to while my vehicle was being prepped. Great guys with nice personalities
October 11, 2023
Marc was an awesome person to deal with. I’d readily recommend him to anyone I knew in serxj of a vehicle. I’d readily recommend him to anyone I knew in serxj of a vehicle. More
by mr_halfpint614
Other Employees Tagged: Marc Gauthier , Jason Vasconcellos
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