Nicole Jordan

They ignored my calls and emails . I still haven’t heard from them. Shakar who because I left two messages for him. I still haven’t heard from them. Shakar who because I left two messages for him. More

Helpful 0

Report | Print

Dealership negotiated a new vehicle sale. Contract was signed and deposit was made. Vehicle was ordered. When vehicle came in there was an error on paperwork. Dealership refused to sell vehic Contract was signed and deposit was made. Vehicle was ordered. When vehicle came in there was an error on paperwork. Dealership refused to sell vehicle to customer. Clearly Dealer knew they could now sell truck at higher price due to market fluctuations. They took advantage of the customer. Very poor ethics. Do not recommend!! More

Helpful 0

Report | Print

Sales men are very helpful while looking but after sale if problems come up they forget who u are forget about calling or messaging they won’t return calls I’m allready having to deal with dodge customer if problems come up they forget who u are forget about calling or messaging they won’t return calls I’m allready having to deal with dodge customer service love my truck but seats look like a 20 year old truck they replace seat covers now they look worse than before no they tell me that’s all they can do prototype sad for truck with 3k miles but they didn’t have a problem to take 75 k for truck More

Helpful 1

Report | Print

Worse dealership Iv ever dealt with bought a 2015 Jeep from them has been nothing but trouble service department is a joke timing chain has 3 leaks and they can never get it fixed after they say it is tim from them has been nothing but trouble service department is a joke timing chain has 3 leaks and they can never get it fixed after they say it is time after time not to mention I live 2 hours away so 3 trips for the same problem then I find out they bent my ac hose so I scheduled another apt to fix what they done pick it up and still no ac, wouldn’t recommend them to my worst enemies More

Helpful 1

Report | Print

Johnny Cox I have been working with Glenns Freedom for years and have never had anything but a positive outcome. The whole service dept has went out of there way I have been working with Glenns Freedom for years and have never had anything but a positive outcome. The whole service dept has went out of there way to take care of me. More

Helpful 2

Report | Print

Worst Car Buying Experience Bought a brand new 2012 Jeep Grand Cherokee from Freedom in 2012. When we purchased the vehicle, they said they "lost" the second key but would be sur Bought a brand new 2012 Jeep Grand Cherokee from Freedom in 2012. When we purchased the vehicle, they said they "lost" the second key but would be sure to replace it. After multiple phone calls, emails, and visits to the dealership, not one person has attempted to make this right and get us a second key. What kind of dealership sells a brand new car to someone with only one key?? It has been extremely inconvenient for us. 3 years later, the Jeep quits working on 75, we lost power steering and everything. Freedom never made us aware that there were SIX recalls on the jeep and when we called and gave their service department the VIN, they still never mentioned the recalls!!! Just told us it sounded like the alternator and gave us a quote. We called a local Chrysler dealer, upon giving him the VIN, informed us that it did in fact have 6 recalls, and one having to do with the alternator. He immediately gave us the number for roadside assistance and they towed the vehicle there free of charge and will be servicing the recalls. We will NEVER EVER do business with this dealership again. More

Helpful 2

Report | Print