Nicole Stem

My spouse and I began exploring our options in January, knowing our lease was ending in May. We visited four BMW dealerships: South Motors, Braman South Beach, Palmetto, and Braman West Palm Beach. By far, knowing our lease was ending in May. We visited four BMW dealerships: South Motors, Braman South Beach, Palmetto, and Braman West Palm Beach. By far, Nicole at Braman West Palm Beach provided an outstanding service compared to the others. Unlike the male salespeople we encountered elsewhere, Nicole demonstrated a genuine interest in helping us and offered the best price and treatment. We customized our BMW i4, and though it took three months to arrive, Nicole kept us updated with the vehicle's status consistently. Even when the car arrived and she was away, her manager, Nick Patel, made sure we were well taken care of, which speaks volumes about their commitment to customer service. Upon her return, Nicole reached out to ensure our satisfaction with the car and the overall lease process. I highly recommend this dealership and Nicole as an agent. Her dedication makes it clear she's committed to finding the best car for each customer. Thank you, Nicole and Nick, for such a seamless and positive experience! More

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Nicole treat us like family. She made the process very easy. Her expertise and professionalism was outstanding. She made the process very easy. Her expertise and professionalism was outstanding. More

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Smooth transaction great attentive service, would recommend for sure. No issues whatsoever. Thank you Nicole recommend for sure. No issues whatsoever. Thank you Nicole More

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Nicole Stem was an honest and direct sales person . I really appreciated her approach . I had talked to another 5 dealerships in the area and they were terrible I really appreciated her approach . I had talked to another 5 dealerships in the area and they were terrible More

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Nicole her team were outstanding. I gave her an idea of what we were looking for and she ran with it. She was very fair and honest. Her communication was impeccable. I will 1000% use I gave her an idea of what we were looking for and she ran with it. She was very fair and honest. Her communication was impeccable. I will 1000% use Nicole for my future car purchase's! More

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Nicole was absolutely amazing. We live in Orlando & she made the process stress free. We had to do everything over the phone and had to over come some obstacles. But she was extrem We live in Orlando & she made the process stress free. We had to do everything over the phone and had to over come some obstacles. But she was extremely helpful and supportive along the way! More

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This is now my second time purchasing a vehicle from Braman BMW WPB in less than a year and I am sure it will not be my last. Once again, Nicole worked with me for a few weeks via text, email, and phone Braman BMW WPB in less than a year and I am sure it will not be my last. Once again, Nicole worked with me for a few weeks via text, email, and phone while I sorted out what I wanted. She is patient, extremely knowledgeable, and has a great ear to listen and then give advice. I think she does a fabulous job of helping the customer work through the process and make the right decision for them. It’s nice to feel like we have a friend in the car business. I also want to thank Pattel Witter in Finance for a smooth process and getting the exact extras I wanted to add to the contract. More

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I have one word for Braman BMW and Nicole Stem, my salesperson. That word is Phenomenal! Nicole is professional and welcoming. She takes the time to know you and what you need. I will be sending all f salesperson. That word is Phenomenal! Nicole is professional and welcoming. She takes the time to know you and what you need. I will be sending all friends and colleagues to her and to Braman BMW Palm Beach. You will feel like a winner when you leave! ULTIMATE customer service is given. More

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Dealership is great everyone is super helpful. Nicole Stem was amazing the real MVP. She made my experience so smooth, from beginning to end. She honestly made me feel like I was working with a fa Nicole Stem was amazing the real MVP. She made my experience so smooth, from beginning to end. She honestly made me feel like I was working with a family not just some trying to sale me a car and for that I'm grateful 🙏🏿 🙌 I picked up my car today and I just felt amazing! She got me for life anyone trying to buy a BMW ask for Nicole!! More

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I had been looking for a bmw x3 and discovered one in West Palm Beach. Nicole went above and beyond by sending me images, videos, and responding to all of my inquiries concerning the car. We discussed so West Palm Beach. Nicole went above and beyond by sending me images, videos, and responding to all of my inquiries concerning the car. We discussed some preliminary numbers on the phone before driving from Miami to West Palm Beach, and everything went smoothly. She really is the best! I highly recommend Nicole. More

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