Niko Chavez
Niko Chavez at Palm Coast Ford
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Niko Chavez | Page 3

Service Advisor

Palm Coast Ford

1150 Palm Coast Pkwy sw
Palm Coast, FL 32137

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4.5
101 Reviews

Dealership Experience

1 yr, 6 mos

Industry Experience

6 yrs, 3 mos

Languages Spoken

English English

4.5

101 Reviews

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101 Reviews of Niko Chavez

March 20, 2024

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I had my 2005 F150 serviced and after paying my $1,100 bill I get home and realize that my spare tire was moved into my truck bed so they could work on my truck. But it was never put back I was pissed..i More

by miguelaberrios
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Recommend Dealer
No
Mar 21, 2024

Palm Coast Ford responded

We apologize for any inconvenience you experienced during your visit to our service center. To discuss this matter please reach out to Mike Mavar, our Service Director at 386-447-3380.

March 16, 2024

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Shocks were blown out and they initially said there was no issue. I asked them to check again and they said the back two were blown out. They repaired and did a great job More

by CSTRATTON5
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Recommend Dealer
Yes
Mar 19, 2024

Palm Coast Ford responded

Thank you for bringing this to our attention. We're glad we could address the issue with your shocks and provide you with great service. We appreciate your business and hope to see you again soon!

March 09, 2024

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Excellent service, timely and accurate. Courteous employees, clean facilities, provide a ride home and brought our car to the house. Highly recommended. More

by MOGILR375
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cooper, Darius Ash

Mar 12, 2024

Palm Coast Ford responded

Thank you for the glowing review! We're thrilled to hear about your positive experience with us. Your recommendation means the world to us, and we look forward to serving you again in the future.

March 07, 2024

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Car sat for a week until the end of the month services were performed before my "recall" work was completed. This was the second attempt to get the recall items corrected. More

by donschott
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Recommend Dealer
No
Mar 12, 2024

Palm Coast Ford responded

We sincerely apologize for the delay in addressing your recall work. Your feedback is valuable to us, and we're committed to improving our services. If you have further details to share please reach out to Mike Mavar, our Service Director, at 386-447-3380

February 29, 2024

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After leaving my truck at Palm Coast Ford service center for 5 days vehicle was returned to me without the issue resolved. Excuse after excuse. No follow-up regarding a part ordered. All along the technicia More

by markrhame
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Recommend Dealer
No
Feb 29, 2024

Palm Coast Ford responded

We're truly sorry to hear about your frustrating experience with our service center. We understand your concerns and would like to address them promptly. Please reach out to Mike Mavar, Service Director at 386-447-3380 directly so we can investigate this matter further and ensure that your concerns are properly addressed. Your satisfaction is our top priority, and we're committed to making things right.

February 29, 2024

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The dealership was very helpful with my transportation problem by coming to my home to pick up my vehicle for recalls that needed to be done. The best part was it was finished in a few hours and delivered More

by MBARROW123
Recommend Dealer
Yes
Mar 04, 2024

Palm Coast Ford responded

We're thrilled to hear that our team at Palm Coast Ford went above and beyond to assist with your transportation needs and ensure that your vehicle's recalls were taken care of promptly. Providing convenient and efficient service is always our priority, and we're glad to hear that your experience reflected that. Thank you for sharing your positive feedback, and please don't hesitate to reach out if you need any further assistance in the future.

February 15, 2024

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I'm giving this 5 stars even though when I made the appt initially I was told the parts would be there and they were not. Tommy was the nicest shuttle driver ever and Niko? Who helped me in service was ama More

by POSTBOX2024
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Recommend Dealer
Yes

Other Employees Tagged: Tommy the shuttle driver. 5 Stars!

Feb 18, 2024

Palm Coast Ford responded

Thank you for your feedback! We're thrilled to hear about your positive experience with Tommy and Niko despite the initial hiccup. We'll work on ensuring better communication about parts availability in the future. Looking forward to serving you again!

February 14, 2024

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Excellent hometown Ford car dealership to deal with, the staff was very friendly, and the facility was clean with several options for mustangs and other vehicles More

by Jimmy67
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Recommend Dealer
Yes

Other Employees Tagged: Sean Peveler, Dave Kollar, Dave Leyva , Kyle Hash

Feb 15, 2024

Palm Coast Ford responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our team and our selection of vehicles. We appreciate your support and hope to serve you again in the future!

February 06, 2024

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After 3rd appointment issue was resolved quickly, professionally and cast was as expected. Previous 5 of 10 rating redacted. Unfortunately link expired prior to being able to update. Thanks Ford More

by GNKBECK
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Recommend Dealer
Yes
Feb 07, 2024

Palm Coast Ford responded

Thank you for your feedback! We're delighted we could resolve the issue to your satisfaction. We appreciate your continued support and look forward to serving you again in the future.

January 26, 2024

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Brian was communicative and great to work with on my oil change. Would definitely have him out again! More

by asantopadre
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Recommend Dealer
Yes
Jan 30, 2024

Palm Coast Ford responded

Thank you for taking the time to share your positive experience with Brian! We're delighted to hear that he provided excellent service during your oil change. We look forward to serving you again in the future.