Noah Reed
Noah Reed at Smithtown Volkswagen
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Noah Reed | Page 3

Service Advisor

Smithtown Volkswagen

530 Jericho Turnpike
St James, NY 11780

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Noah Reed

May 10, 2024

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Employee Rating

Noah is simply the best. He is knowledgeable, helpful and cares about customers. Noah is always willing to help and explains everything so thoroughly. He is a stellar employe More

by JESSICAKERN02
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 13, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive feedback about Noah! We're thrilled to hear about your exceptional experience with him. Noah's dedication to providing knowledgeable, helpful, and caring service to our customers is truly commendable. We're grateful to have him as part of our team, and we'll be sure to pass along your kind words. Thank you for choosing us, and we look forward to serving you again in the future!

May 10, 2024

Dealership Rating
Employee Rating

The service Dept. Always courteous and helpful. From the moment I hand off my keys and greeted cheerfully. To the front desk in service. Noah especially, goes that ext More

by Hunchback65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 13, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with our service department. We're delighted to hear that our team, especially Noah, provided you with courteous and helpful service. It's our priority to ensure a seamless and pleasant experience from the moment you hand off your keys until you leave our facility. We appreciate your kind words and your continued trust in our services. We look forward to serving you again in the future!

May 06, 2024

Dealership Rating
Employee Rating

Very impressed with Noah Reed having the things I needed serviced was fixed without a run around. The service performed replacing a crank shaft seal so far so good, time will tell. Very satisfied with t More

by wackywave
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 06, 2024

Smithtown Volkswagen responded

We're thrilled to hear that you had such a positive experience with Noah Reed! It's wonderful to know that he efficiently addressed your service needs without any hassle. We understand the importance of quality service, and we're glad to hear that the replacement of the crankshaft seal was performed satisfactorily. Your satisfaction is our priority, and we appreciate your kind words of gratitude toward Noah. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us for your service needs!

May 05, 2024

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Noah is very polite. Listens to customers concerns. Top notch customer service. Attention to detail. More

by Celeste
Service Price Transparency
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Recommend Dealer
Yes
May 06, 2024

Smithtown Volkswagen responded

We're delighted to hear about your positive experience with Noah! Providing top-notch customer service is our priority, and we're pleased that Noah's polite demeanor and attentive approach resonated with you. Your feedback regarding his attention to detail and willingness to listen to customers' concerns is greatly appreciated. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

May 03, 2024

Dealership Rating
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I’ve been going to this dealership for many years now and they couldn’t be more accommodating. Alway friendly and informative. More

by beachglo54
Service Price Transparency
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Recommend Dealer
Yes
May 03, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your feedback and look forward to seeing you again soon!

May 02, 2024

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Very excellent experience and professionals I’m extremely happy & satisfied. , I can’t wait till I come back for more service. More

by TONY652009
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell, Stephanie Lopez

May 03, 2024

Smithtown Volkswagen responded

We're thrilled to hear about your excellent experience! Providing top-notch service and ensuring customer satisfaction are our priorities, and we're delighted that you're extremely happy and satisfied with your visit. We look forward to welcoming you back for more service in the future. If you have any further feedback or need assistance, please don't hesitate to reach out. Thank you for choosing us!

May 01, 2024

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Employee Rating

Service rep. kept me informed and updated each step of the way. Great service throughout. More

by JS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 03, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive feedback! We're delighted to hear that our service representative kept you informed and updated every step of the way, providing great service throughout your experience. Ensuring clear communication and attentive service is a top priority for us, and we're glad to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business!

April 30, 2024

Dealership Rating
Employee Rating

Very pleased with service. Easy online appointment. Noah very professional. Always happy with VW service. More

by LHSILVA77
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Workmanship
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Recommend Dealer
Yes
May 01, 2024

Smithtown Volkswagen responded

Thank you for the five-star review! We appreciate your kind words and look forward to seeing you again soon!

April 25, 2024

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Employee Rating

Fast easy and efficient service. Everyone is always so nice in the Smithtown location. Very happy More

by CHRISB101982
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Smithtown Volkswagen responded

Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our service fast, easy, and efficient at our location. Providing exceptional service and ensuring a pleasant experience for our customers is always our top priority. We appreciate your kind words and look forward to serving you again in the future.

April 24, 2024

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Employee Rating

The service employees took me in right away even thought I didn't have an appointment. They were polite and helpful More

by JSPATARO28
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Mitchell

Apr 25, 2024

Smithtown Volkswagen responded

Thank you for sharing your positive experience with us. We're glad to hear that our service employees were able to accommodate you promptly, even without an appointment. Providing polite and helpful service is our priority, and we're pleased that we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

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