Norman Sasnett | Page 6

My Colorado Story Norman, Russell, and the Mount Pleasant Chevrolet dealership have set the definitive standard for me for any future vehicle purchases. I walked in and Norman, Russell, and the Mount Pleasant Chevrolet dealership have set the definitive standard for me for any future vehicle purchases. I walked in and sat down with Norman who helped me find the Colorado that fit my needs and fit my budget. Both he and Russell are going to tell you what works, what won't work, what you need, and what you don't. Definitely see them before going anywhere else. More

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Rob Farish, "THE MAN" Rob gets it done!!! My car buying experience was awesome with Rob. Every step of the way was transparent, not rushed and fun. I feel like I can g Rob gets it done!!! My car buying experience was awesome with Rob. Every step of the way was transparent, not rushed and fun. I feel like I can go by the dealership at anytime and talk to him as a friend or have his full attention with any concerns. NICELY DONE ROB, I couldn't be happier with my Camaro Danny More

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Excellent customer service Excellent team!! Very friendly and professional and worked very hard to get things done for me. They were very dedicated and didn't just forget about Excellent team!! Very friendly and professional and worked very hard to get things done for me. They were very dedicated and didn't just forget about me when I was denied first time. They also went over everything in detail. More

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Good Quick Experience I recommend Norman as your sales contact. He is knowledgeable and very helpful. The dealership seems well run with the new management staff now in pla I recommend Norman as your sales contact. He is knowledgeable and very helpful. The dealership seems well run with the new management staff now in place. More

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Amazing customer service I have Bought two new silverados in the past 6 months from norman sasnett. He really knows the product and sold me exactly what i wanted with no heada I have Bought two new silverados in the past 6 months from norman sasnett. He really knows the product and sold me exactly what i wanted with no headache. I will always do business with mount pleasant chevrolet. Matthew James More

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Great Service! Norman Sasnett was of great assistance when helping me pick out my new 2016 Malibu. I ended up walking into the dealership one day needing some pricey Norman Sasnett was of great assistance when helping me pick out my new 2016 Malibu. I ended up walking into the dealership one day needing some pricey rotor/tire services on my 2013 Malibu (which was also a lease) but ultimately drove out with a new car! Norman hooked me up with whatever discount that he could find for me on my new deal. I would recommend Norman to anybody looking for a solid offer on a slick ride! More

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Vehicle Purchase Everybody really did a great job accommodating us but wanted to mention Norman before anybody else - he was our sales person and was absolutely impecc Everybody really did a great job accommodating us but wanted to mention Norman before anybody else - he was our sales person and was absolutely impeccable. It's been almost 2 months since we got the car, wanted to give it some time before I write a review just in case something "suddenly" goes wrong, like so many times in the past while doing business with other dealers, but so far so good. Norman kept all of his promises, thanks to him we had a great buying experience. He followed up with us many times to make sure everything's fine. We even got a check for a small amount of money we were overcharged for fees and other variables during the transaction. Nobody would have noticed if they hadn't returned the money but the fact that they did it just blows my mind. No other business so far has missed an opportunity to take advantage of me as a customer. As far as the price of the car - I'm sure an Infiniti dealer would have never cut us such a great deal. More

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I am very pleased with the effort Mount Pleasant Chevrolet put into finding the Suburban that I needed and getting it promptly. They were open, followed up and did what they said they would do, and Chevrolet put into finding the Suburban that I needed and getting it promptly. They were open, followed up and did what they said they would do, and stayed late on a weekend to work on getting me my car. More

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Norman (and the rest of the staff) was very friendly and helpful. He was able to work with me to get a deal I felt comfortable with, which I think is really the key to any good deal. I talked to Norman for helpful. He was able to work with me to get a deal I felt comfortable with, which I think is really the key to any good deal. I talked to Norman for a couple hours (I wasn't in any hurry) while their finance office worked out the paperwork, and he, and the couple other people I spoke to, seemed very honest and sincere, which is a valuable quality that can be hard to find at a used car dealership. Norman even offered to follow up with me every so often to see how everything was going with my new Jeep, which was more than okay with me. Also, several of the employees and staff there are prior military, and the whole place was very military-friendly, so I'd definitely recommend it for any military stationed here! More

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I recently purchased a new truck from Mt. Pleasant Chevrolet and at the end of a very frustrating day- came home quite happy in my new vehicle. I visited 3 dealerships and spoke with two additional o Chevrolet and at the end of a very frustrating day- came home quite happy in my new vehicle. I visited 3 dealerships and spoke with two additional ones. I love customer service but when it comes down to it- I will deal with a lot to save some money. In the end, Mt. Pleasant Chevrolet won me over with the best deal (trade in and new purchase price) and the customer service was the icing on the cake! Norman was an excellent sales guy that knows his trucks and Lane was wonderful to work with. With that said, I have to add, in most dealerships no other sales guys will even smile or speak since they are not the ones making the deal but EVERY person I encountered in this dealership was GREAT! One passing sales guy offered to buy me a coke when I was fumbling for change, the gentlemen that detailed my truck was very nice and professional, and the owner, Joe, took the time to introduce himself. This dealership is like a big family that honestly seems to want to really take care of their customers. They gave me some add-ons that I will have to get installed soon and I am hoping the service will be as good as the sales. In the past, my experience is that once you buy the vehicle- your just another person off the street when it comes to service but I really think that this dealership is different! I highly recommend giving them a try—you will likely be back to purchase in the end! More

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